Enrollment & Outreach Specialist

VIDYANI EDUCATION CENTER INC; Plainsboro Township (NJ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Employee discounts

Health insurance

Paid time off

Job summary

Lightbridge Academy in Plainsboro, NJ is seeking an Enrollment Specialist to manage leads, conduct tours, and coordinate events for prospective families. You will be the first point of contact, guiding families through enrollment with a welcoming, professional approach and ensuring a smooth onboarding experience.

Responsibilities include lead management, tour coordination, enrollment packet assistance, and coordinating with the Center Director for events and local marketing partnerships.

Qualifications

• 1-2 years in customer service, sales, or administrative support.
• Experience in childcare industry a plus.
• Friendly, professional demeanor with excellent communication skills.
• Highly organized with strong follow-up habits.
• Proficient with basic technology and CRM systems (training provided).
• Able to work flexible hours for occasional evening/weekend events.

Responsibilities

• Lead Management & Family Communication: be the first contact for inquiries via phone, email, or walk-ins; enter/update leads in CRM; follow up to schedule tours.
• Tour Coordination & Support: prepare for and conduct tours, assist with scheduling and materials, manage promotional items, ensure tour readiness.
• Administrative Enrollment Support: track enrollment pipeline weekly; send welcome emails and confirmations; manage calendars and event sign-ups; liaison between center and home office.
• Event Support & Community Outreach: plan enrollment-focused events; build marketing partnerships; create promotional materials; engage families during events; enter leads promptly into CRM; evaluate event effectiveness and adjust strategies.

Skills

Customer service

Communication skills

Organizational skills

CRM familiarity

Tools

CRM systems

Job description

Lightbridge Academy in Plainsboro, NJ is seeking an Enrollment Specialist to manage leads, conduct tours, and coordinate events for prospective families. You will be the first point of contact, guiding families through enrollment with a welcoming, professional approach and ensuring a smooth onboarding experience.

Responsibilities include lead management, tour coordination, enrollment packet assistance, and coordinating with the Center Director for events and local marketing partnerships.