Enrollment Operations Lead — Remote with Residency

Paycom - ATS; Montpelier (VT); On-site; USD 51,000 - 58,000; Full time

Job summary

VCFA in Montpelier, VT is seeking an Assistant Director of Enrollment Operations & Student Conversion to oversee enrollment workflows, CRM systems, conversion processes, and student progression infrastructure across graduate, online, and hybrid offerings.

This role manages the operational components of the enrollment funnel and collaborates across departments to support efficient enrollment, responsive communication, and data-informed conversion strategies.

Qualifications

• Bachelor's degree or comparable professional experience.
• Strong experience with digital recruitment, CRM systems, or enrollment operations tools.
• Strong organizational, analytical, and project management skills.
• Excellent written and verbal communication abilities.
• Ability to manage multiple projects and deadlines simultaneously.
• Experience working in higher education, operations, or student services preferred.

Responsibilities

• Oversee enrollment operations and applicant workflow systems.
• Coordinate application processing and enrollment communications.
• Monitor application completion and student progression through the funnel.
• Coordinate operational support for virtual and in-person enrollment initiatives.
• Liaise with Financial Aid, Student Affairs, and Academic Affairs on onboarding and enrollment processes.
• Use CRM data and dashboards to monitor enrollment operations and conversions.

Skills

Enrollment operations

CRM data analysis

Project management

Communication skills

Education

Bachelor's degree or comparable professional experience

Tools

CRM systems

Enrollment tools

Job description

VCFA in Montpelier, VT is seeking an Assistant Director of Enrollment Operations & Student Conversion to oversee enrollment workflows, CRM systems, conversion processes, and student progression infrastructure across graduate, online, and hybrid offerings.

This role manages the operational components of the enrollment funnel and collaborates across departments to support efficient enrollment, responsive communication, and data-informed conversion strategies.