Enrollment Manager/Recruiter

Troy University; Dothan (AL); On-site; USD 50,000 - 70,000; Full time

Job summary

Troy University in Dothan, Alabama, is seeking an Enrollment Manager/Recruiter to engage prospective students and manage the enrollment process. The candidate will assist in recruitment through various outreach strategies and ensure a smooth transition for applicants to enrolled students.

Qualifications include a Bachelor’s degree and at least one year of experience in admissions or student recruitment. Strong interpersonal and communication skills are required. Evening and weekend hours may be necessary.

Qualifications

• Minimum of one year of professional work experience in college admissions or recruitment.
• Excellent communication skills are essential.

Responsibilities

• Engage with prospective students from inquiry to enrollment.
• Assist with general recruitment activities and community outreach.
• Ensure timely movement of prospects through enrollment.

Skills

Interpersonal communication

Written communication

Oral communication

Education

Bachelor’s degree from an accredited university

Job description

Job Summary

The Enrollment Manager/Recruiter utilizes information, software, and procedures effectively to engage with prospective students from first inquiry to enrollment in Troy University. The Enrollment Manager/Recruiter assists in attracting and enrolling students by one‑on‑one admissions counseling, in‑person appointments, phone calls, texts, and emails. The Enrollment Manager/Recruiter collaborates with individuals related to recruiting, enrolling, and retaining students and works collaboratively with Student Services Team Leaders/ASAs to assure timely and efficient movement of prospects from application through enrollment.

• Responsible for general recruitment activities and community outreach, attending community college/community outreach events, including business and external material distribution.
• Establishes and maintains effective internal and external working relationships.
• Maintains proper inventory of current collateral.
• Communicates to other teams, updated information on academic programs and educational opportunities reported through university leadership.
• Provides direction and guidance to ensure compliance with university policies and procedures.
• Monitors and communicates curriculum and program changes.
• Assists prospects with information related to enrollment requirements, program content, and other areas of the university as necessary.
• Assists walk‑in prospective students/applicants and fields phone calls from prospective students/applicants.
• Works closely with admitted students to get them to enroll in class.
• Assists Student Services with registration of prospective students.
• Ensures prospective students receive unofficial/official evaluations of transfer credits.
• Assists students with Financial Aid information/missing documents from FA package.
• Documents communication with prospects to include the archival of academic documents pertinent to the admissions process, and other duties as assigned.
• Must have excellent interpersonal, oral, and written communication skills.

Minimum Qualifications

1. Bachelor’s degree from an accredited university.
2. Minimum of one year of professional work experience in college admissions and/or experience in recruitment and retaining students.
3. Excellent interpersonal, oral, and written communication skills.

Preferred Qualifications

1. Master’s degree from an accredited university.
2. Experience in a higher education environment and knowledge of Troy University student service procedures.

Additional Information

Driving may be necessary but is not a primary responsibility.

Work Hours: TBD by office. Must be able to work evenings and weekends when required.

Hazardous Conditions or Physical Demands: Sitting at a desk and looking at a computer screen for numerous hours in a day. Traveling in a vehicle to events and recruiting.

Supervisory Responsibility: No.

Equal Employment Opportunity Statement

Troy University is an Equal Employment Opportunity and Affinitive Action employer. Troy University participates in eVerify. Employment is contingent upon a satisfactory background check.