Enrollment Growth Lead — Education & Revenue

Cengage Group; Hartford (CT); Sur place; USD 67 000 - 107 000; Plein temps

Résumé du poste

Cengage Group seeks an Enrollment Manager to lead a team of Enrollment Representatives and drive revenue through optimized enrollment strategies. You will mentor staff, monitor performance, and ensure a high-quality student experience from first contact to enrollment.

The role requires 4+ years in consultative sales, solid management experience, and the ability to coordinate with cross-functional teams in an inside-sales setting. This on-site position emphasizes results and collaboration.

Qualifications

• Bachelor’s degree or equivalent experience preferred.
• 4+ years of consultative sales experience required, preferably in education.
• Minimum of 3 years management experience preferred.
• 3+ years of sales and/or management experience in an inside sales or similar environment.
• Computer savvy.
• Experienced problem-solver and dedicated troubleshooter, specializing in customer issues.
• Ability to work beyond conventional business hours to complete assignments as required.

Responsabilités

• Ensure Enrollment team meets/exceeds all assigned revenue and enrollment objectives.
• Ensure strict adherence to the designated enrollment process, including measurement, tracking, reporting, and mentoring.
• Identify improvements in the enrollment process to improve efficiency and provide better services to generate incremental revenue.
• Hire, mentor, and lead all aspects of a team of Enrollment Representatives.
• Get results in a collaborative and positive working environment.
• Complete staff assessments and performance reviews.
• Generate student enrollment by advising prospective students on how the school can meet their educational and career needs.
• Ensure the highest quality student experience from an individual’s first contact with the school through their initial enrollment.
• Work collaboratively with other department leaders to develop effective and efficient processes across ed2go departments.
• Develop and manage relationships with vendors outside of Cengage where necessary.

Connaissances

Bachelor's degree or equivalent

Consultative sales experience

Management experience

Inside sales experience

Computer literacy

Problem solving

After-hours availability

Formation

Bachelor's degree or equivalent

Description du poste

Cengage Group seeks an Enrollment Manager to lead a team of Enrollment Representatives and drive revenue through optimized enrollment strategies. You will mentor staff, monitor performance, and ensure a high-quality student experience from first contact to enrollment.

The role requires 4+ years in consultative sales, solid management experience, and the ability to coordinate with cross-functional teams in an inside-sales setting. This on-site position emphasizes results and collaboration.