Enrollment Growth Lead

Cengage Group; Seattle (WA); On-site; USD 67,000 - 107,000; Full time

Job summary

Cengage Group is seeking an Enrollment Leader in the United States to drive revenue and enrollment targets. You will manage a team of Enrollment Representatives, mentor staff, and ensure a seamless student journey from first contact to enrollment.

The role requires a strong background in consultative sales, people leadership, and process optimization across education services. A collaborative, results-driven culture is emphasized, with a focus on governance and quality outcomes.

Qualifications

• Bachelor's degree or equivalent experience preferred.
• 4+ years of consultative sales experience required, preferably in education.
• Minimum of 3 years management experience preferred.
• 3+ years of sales and/or management experience in an inside sales or similar environment.
• Computer savvy and proficient with common tools
• Excellent problem-solving and troubleshooting skills
• Ability to work beyond conventional business hours when needed

Responsibilities

• Ensure Enrollment team meets/exceeds all assigned revenue and enrollment objectives.
• Ensure strict adherence to the designated enrollment process, including measurement, tracking, reporting, and mentoring.
• Identify improvements in the enrollment process to improve efficiency and provide better services to generate incremental revenue.
• Hire, mentor, and lead all aspects of a team of Enrollment Representatives.
• Get results in a collaborative and positive working environment.
• Complete staff assessments and performance reviews.
• Generate student enrollment by advising prospective students on how the school can meet their educational and career needs.
• Ensure the highest quality student experience from an individual's first contact with the school through their initial enrollment.
• Work collaboratively with other department leaders to develop effective and efficient processes across ed2go departments.
• Develop and manage relationships with vendors outside of Cengage where necessary.

Skills

Consultative sales

Management experience

Inside sales

Computer literacy

Problem solving

Adaptability

Education

Bachelor's degree or equivalent experience

Job description

Cengage Group is seeking an Enrollment Leader in the United States to drive revenue and enrollment targets. You will manage a team of Enrollment Representatives, mentor staff, and ensure a seamless student journey from first contact to enrollment.

The role requires a strong background in consultative sales, people leadership, and process optimization across education services. A collaborative, results-driven culture is emphasized, with a focus on governance and quality outcomes.