Enrollment & Front‑Desk Ops Coordinator

Southern Utah University; Cedar City (UT); On-site; USD 34,000 - 42,000; Full time

Job summary

Southern Utah University in Cedar City, UT seeks an Enrollment Coordinator to manage front-line services in the Registrar's Office. This role emphasizes FERPA compliance and coordinating the student employee team.

You will lead 10+ student employees, oversee the comprehensive registration process, and resolve complex registration barriers across multiple channels. Collaboration with campus partners and adherence to policies are essential.

Qualifications

• Ability to work on multiple tasks, coordinate schedules, and meet deadlines.
• Excellent verbal, written, and interpersonal skills to communicate effectively with faculty, staff, students and alumni.
• Strong conflict resolution skills
• Demonstrated experience with supervision/mentorship.
• Experience with Google Workspace or equivalent

Responsibilities

• Hires, trains, coordinates, and supervises 10+ student employees. Oversees staffing for front-end, transfer articulation, scheduling, and graduation.
• Directs and coordinates the registration process across walk-in, phone, email, and electronic queue systems; resolves complex barriers and disputes.
• Coordinates registration and training for self-supported units and new Academic Advisors.
• Serves as liaison between Career Services and Registrar's Office to ensure data integrity for Internships.
• Manages purchasing and audits for the Registrar's Office; creates requisitions in line with university policies.
• Assists with budget by providing details on student work hours and purchasing tracking.
• Other duties as assigned.

Skills

Verbal communication

Written communication

Interpersonal skills

Conflict resolution

Supervision/mentorship

Education

Bachelor's degree

Relevant experience accepted

Tools

Ellucian Banner

Google Workspace

Job description

Southern Utah University in Cedar City, UT seeks an Enrollment Coordinator to manage front-line services in the Registrar's Office. This role emphasizes FERPA compliance and coordinating the student employee team.

You will lead 10+ student employees, oversee the comprehensive registration process, and resolve complex registration barriers across multiple channels. Collaboration with campus partners and adherence to policies are essential.