Enrollment Experience Advisor

Socket.dev; Tampa (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

The University of South Florida in Tampa is seeking an Enrollment Management Specialist to assist with admissions, registration, and related processes for diverse student populations. This role collaborates with counselors, parents, and prospective students, maintaining records, processing applications, and supporting on-campus recruitment activities.

A Bachelor's degree is required, or a HS diploma with 3+ years of related experience, with familiarity with campus systems and compliance.

Qualifications

• Bachelor's degree in an appropriate related field; or a High School diploma with a minimum of three years of directly related experience.

Responsibilities

• Meets with counselors, parents and prospective students to provide admission information and guidance.
• Processes and maintains records and files for new, transferring, or returning students seeking admission.
• Resolves problems in evaluating materials and refers complex cases to supervisor.
• Updates information in university systems and monitors enrollment trends; prepares reports on admissions tendencies.
• Participates in campus recruitment activities and assists with related events and presentations.
• Resolves student issues with registration, payments, and admission inquiries; assists with graduation-related processes.
• Manages class registrations, handles admission holds, and guides students through petition processes.
• Ensures enrollment retention through ongoing communication and support until matriculation.

Education

Bachelor's degree or higher

Job description

The University of South Florida in Tampa is seeking an Enrollment Management Specialist to assist with admissions, registration, and related processes for diverse student populations. This role collaborates with counselors, parents, and prospective students, maintaining records, processing applications, and supporting on-campus recruitment activities.

A Bachelor's degree is required, or a HS diploma with 3+ years of related experience, with familiarity with campus systems and compliance.