Enrollment & Eligibility Support Specialist

United Indian Health Se; Arcata (CA); On-site; USD 44,000 - 57,000; Full time

Job summary

United Indian Health Services is seeking a Member Services Representative at Potawot in Arcata, CA. The role focuses on client registration, helping UIHS clients qualify for health programs, and managing enrollment statuses and communications with payers.

The position operates in a fast-paced clinic environment, requiring strong customer service, attention to detail, and cultural competency when assisting American Indian/Alaska Native clients.

Qualifications

• High School diploma, GED or equivalent.
• 1 year of clerical office experience.
• Willing to assist clients with enrollment in multiple programs.
• Track and follow up enrollment applications.

Responsibilities

• Greet clients in a warm, friendly manner.
• Register new clients and verify eligibility.
• Scan registration materials into the system.
• Verify insurance for upcoming appointments.
• Coordinate benefits and assist uninsured clients.
• Post and reconcile payments in the practice management system.
• Maintain accurate client records and documentation.
• Attend meetings and training as assigned.

Job description

United Indian Health Services is seeking a Member Services Representative at Potawot in Arcata, CA. The role focuses on client registration, helping UIHS clients qualify for health programs, and managing enrollment statuses and communications with payers.

The position operates in a fast-paced clinic environment, requiring strong customer service, attention to detail, and cultural competency when assisting American Indian/Alaska Native clients.