Enrollment & Eligibility Advocate

Mosaic Community Health; Bend (OR); On-site; USD 42,000 - 56,000; Full time

Job summary

Mosaic Community Health in Central Oregon seeks an Enrollment Specialist to guide patients through insurance applications and eligibility for Medicaid, Oregon Health Plan, and other programs. You will verify information, assist with re-enrollment, and document steps in the EMR, ensuring accurate patient data and timely follow-up.

You will perform outreach with community partners, conduct pre-registration and registration pre-verification, and help patients understand sliding scale eligibility.

Qualifications

• Experience assisting patients with insurance applications.
• Knowledge of Medicaid/Medicare eligibility and enrollment.
• Strong oral and written communication with diverse populations.

Responsibilities

• Assist patients with state and federal insurance applications and eligibility.
• Coordinate outreach and enrollment assistance with community partners.
• Document enrollment status in EMR per procedures.
• Travel region to support enrollment activities.

Skills

Bilingual Spanish/English

Health insurance knowledge

Communication skills

Tools

EMR system

Job description

Mosaic Community Health in Central Oregon seeks an Enrollment Specialist to guide patients through insurance applications and eligibility for Medicaid, Oregon Health Plan, and other programs. You will verify information, assist with re-enrollment, and document steps in the EMR, ensuring accurate patient data and timely follow-up.

You will perform outreach with community partners, conduct pre-registration and registration pre-verification, and help patients understand sliding scale eligibility.