Enrollment Specialist - Data Entry & Customer Care

MJHS; United States; Remote; USD 35,041 - 43,801; Full time

Benefits offered by this job

Tuition reimbursement

Generous paid time off

Comprehensive medical, dental, and vision coverage

Retirement plans: 403(b) and pension

Flexible spending

Job summary

MJHS is seeking a detail-oriented employee in the United States to manage enrollee data and provide exceptional customer service. The role requires accurate data entry and adherence to deadlines.

Applicants should possess at least a high school diploma and related experience in managed care or billing. Benefits include tuition reimbursement, paid time off, and comprehensive medical coverage.

Qualifications

• Minimum of one year of experience in managed care, provider billing, and/or customer service with diploma.
• Minimum of three years of experience in the same areas without a diploma.

Responsibilities

• Enter enrollee data and clinical information into Market Prominence (MP).
• Work with teammates to ensure all NTUCs are closed promptly.
• Accurately enter requests for service authorizations.
• Complete enrollment acceptance or deferral calls according to specified deadlines.
• Provide exceptional customer service during phone calls.

Skills

Customer service

Data entry

Knowledge of Microsoft Office

Education

High school diploma

Job description

MJHS is seeking a detail-oriented employee in the United States to manage enrollee data and provide exceptional customer service. The role requires accurate data entry and adherence to deadlines.

Applicants should possess at least a high school diploma and related experience in managed care or billing. Benefits include tuition reimbursement, paid time off, and comprehensive medical coverage.