Enrollment Counselor: Lead Nurture & App Admin (Hybrid)

utaustin; Utah; Hybrid; USD 54,000 - 66,000; Full time

Job summary

UT Austin's School of Computing is seeking an Enrollment Counselor - Lead Nurture & Application Administration to guide prospective students through the CDSO admissions journey. This role coordinates application workflows, nurtures leads, and supports the administrative team across Salesforce and UT systems.

The ideal candidate holds a Bachelor's degree with 2+ years in higher education admissions or related relationship management, and can communicate clearly while managing multiple tasks

Qualifications

• Bachelor's degree required; 2+ years in higher-education recruitment, admissions, advising, sales, or related relationship-management role.
• Experience administering application processes and CRM systems; strong written and verbal communication.

Responsibilities

• Provide guidance to prospects via email and webinars, clarifying program fit and next steps toward application completion.
• Manage admissions workflow for 10,000+ applications yearly using Salesforce, Smartsheet, and UT systems, including stage movement and communications.

Skills

Communication

Interpersonal skills

Attention to detail

Customer relations

Education

Bachelor's degree

Tools

Salesforce

Marketing automation

Data analysis tools

Job description

UT Austin's School of Computing is seeking an Enrollment Counselor - Lead Nurture & Application Administration to guide prospective students through the CDSO admissions journey. This role coordinates application workflows, nurtures leads, and supports the administrative team across Salesforce and UT systems.

The ideal candidate holds a Bachelor's degree with 2+ years in higher education admissions or related relationship management, and can communicate clearly while managing multiple tasks