Enrollment Counselor

Villanova University; Rosemont (PA); On-site; USD 52,000 - 65,000; Full time

Job summary

Villanova University is seeking an Enrollment Counselor to recruit prospective students for the College of Professional Studies, guiding applicants through the admissions process and coordinating with CPS programs.

You will evaluate qualifications, assist with open houses and events, and help newly admitted students transition to advising teams for registration.

Qualifications

• Bachelor’s degree required.
• At least 2 years of admissions or enrollment experience.
• Strong knowledge of CPS programs and adult learner recruitment.

Responsibilities

• Recruit CPS program applicants and manage inquiries via multiple channels.
• Assess applications and recommend admissions in consultation with senior admissions staff.
• Plan and execute recruitment events such as open houses, information sessions, and student visits.
• Provide excellent customer service and guide applicants through admissions and enrollment processes.
• Maintain admissions website content and publications for accuracy and updates.
• Oversee the transition of admitted students to advising teams for smooth registration.

Skills

Admissions experience

Communication skills

Outreach & recruitment

Education

Bachelor's degree

Tools

Slate CRM

Microsoft Office

Job description

Villanova University is hiring an Enrollment Counselor. This role involves proactively recruiting students for various degree and certificate programs within the College of Professional Studies (CPS) through outreach and communication via multiple channels, guiding applicants through the admission process, evaluating qualifications, and supporting recruitment events and enrollment strategies.

Highlights

• Recruit prospective students for CPS programs using Slate CRM and various communication methods including phone, email, live chat, and text messaging.
• Assess applications and make admission recommendations in consultation with associate and senior admissions directors.
• Assist with planning and executing recruitment activities such as open houses, information sessions, and student visits.
• Provide excellent customer service by answering inquiries and guiding applicants through admissions and enrollment.
• Maintain and update admissions website content and publications.
• Oversee the transition of newly admitted students to academic programs and advising teams to ensure smooth registration.
• Required to have a bachelor's degree and at least 2 years of relevant admissions or enrollment experience.
• Strong knowledge of CPS programs, experience recruiting adult learners, and proficiency with Microsoft Office and CRM systems, preferably Slate.
• Salary range is $52,000 to $65,100, with final pay based on qualifications and budget considerations.
• Must commit to occasional evening and weekend events and demonstrate alignment with the University's Catholic/Augustinian heritage.