Enrollment Coordinator

Jobtailor; Seal Beach (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

Aveanna is seeking an Onboarding Coordinator to support enrollment and onboarding for applicants and families. You will handle documentation, coordinate with care providers, and ensure accuracy of client and employee records in AveannaCare.

The role requires strong organizational skills, customer service experience, and the ability to manage multiple tasks while maintaining compliance with internal policies.

Qualifications

• > Bachelor’s degree preferred, but not required.
• "> Minimum of one year of customer service experience within the last four years.
• "> Ability to work effectively with others.
• "> Excellent interpersonal skills; self-driven, motivated and results oriented.
• "> Must be able to problem solve and apply creative solutions.
• "> Strong analytical and judgment skills.
• "> Intermediate computer skills using Microsoft Windows, Word, Excel and ability to be trained on Aveanna’s proprietary software programs.
• "> Ability to successfully handle multiple tasks simultaneously; strong organizational skills.

Responsibilities

• Adhere to Aveanna Core Values.
• Process enrollment forms including: Employment Eligibility Verification (I-9 Forms & documentation).
• Maintain communication with pending applicants and families throughout the onboarding process.
• Assist care provider in meeting all hiring requirements.
• Responsible for ensuring compliance and documentation is up to date.
• Maintain and update Employee & Client Service Accounts in AveannaCare.
• Run AveannaCare reports and process data imports as needed.
• Prioritize tasks based on incoming volume of new cases and enrollment forms.

Skills

Customer Service Experience

Analytical Skills

Interpersonal Skills

Organizational Skills

Problem Solving

Results Oriented

Self-Driven

Education

Bachelor’s degree preferred

Tools

AveannaCare Software

Microsoft Excel

Microsoft Word

Microsoft Windows

Job description

Responsibilities

• Adhere to Aveanna Core Values
• Process enrollment forms including: Employment Eligibility Verification (I-9 Forms & documentation)
• Maintain communication with pending applicants and families throughout the onboarding process
• Assist care provider in meeting all hiring requirements
• Responsible for ensuring compliance and documentation is up to date
• Maintain and update Employee & Client Service Accounts in AveannaCare
• Run AveannaCare reports and process data imports as needed
• Prioritize tasks based on incoming volume of new cases and enrollment forms

Requirements

• Bachelor’s degree is preferred, but not required
• Minimum of one year of customer service experience within the last four years
• Ability to work effectively with others
• Excellent interpersonal skills; self-driven, motivated and results oriented
• Must be able to problem solve and apply creative solutions
• Strong analytical and judgment skills
• Intermediate computer skills using Microsoft Windows, Word, Excel and ability to be trained on Aveanna’s proprietary software programs
• Ability to successfully handle multiple tasks simultaneously; strong organizational skills

Core Competencies

Demonstrates strong organizational and analytical skills to manage enrollment processes and ensure compliance. Proficient in customer service and effective communication to support applicants and care providers throughout onboarding.

Highest-signal resume keywords

• Customer Service Experience
• Analytical Skills
• Organizational Skills
• Interpersonal Skills
• Microsoft Office Proficiency

ATS Optimization Keywords

Hard Skills

• Data Processing
• Compliance Documentation
• Enrollment Processing
• Problem Solving
• Task Prioritization

Soft Skills

• Interpersonal Skills
• Self-Driven
• Motivated
• Results Oriented

Industry Keywords

• Employment Eligibility Verification
• I-9 Forms
• Onboarding Process
• Client Service Accounts

Tools & Technologies

• Microsoft Windows
• Microsoft Word
• Microsoft Excel
• AveannaCare Software