Enrollment Advocate (Hybrid) — Help Families Start Strong

StrongMind, Inc.; Chandler (AZ); Hybrid; USD 25,000 - 39,000; Full time

Benefits offered by this job

Competitive compensation package

Flexible work options

Unlimited PTO for exempt roles

Holiday week off at Christmas

Job summary

StrongMind, Inc. in Chandler, AZ seeks an Enrollment Advisor to guide families through the early admissions process. You will review applications, verify information, and help gather missing documents with clear, compassionate communication.

You will collaborate with the Admissions team to ensure timely handoffs, maintain accurate documentation, and support a smooth onboarding experience for each family while upholding FERPA and privacy guidelines.

Qualifications

• Minimum 1 year in customer service, admissions, or related deadline-driven environment.
• Strong written and verbal communication with professional phone etiquette.
• Ability to manage multiple applications and deadlines with attention to detail.
• Ability to maintain confidentiality and comply with FERPA and related requirements.

Responsibilities

• Serve as an initial point of contact for prospective students and families through admissions channels.
• Complete Tier 1 Verification Calls and initial admissions information reviews.
• Review applications and documentation for completeness, identify gaps, and communicate next steps.
• Maintain accurate notes, statuses, and follow-up dates in approved systems and trackers.
• Create tracker entries and assign applications to the appropriate Admissions Liaison.

Skills

Customer service

Communication

Organization

FERPA compliance

Education

High school diploma or equivalent

Tools

PowerSchool Enrollment

PowerSchool SIS

RingCentral

Job description

StrongMind, Inc. in Chandler, AZ seeks an Enrollment Advisor to guide families through the early admissions process. You will review applications, verify information, and help gather missing documents with clear, compassionate communication.

You will collaborate with the Admissions team to ensure timely handoffs, maintain accurate documentation, and support a smooth onboarding experience for each family while upholding FERPA and privacy guidelines.