Enrollment Advisor for EdTech Programs

Cengage Group; Billings (MT); Remote; USD 29,000 - 37,000; Full time

Job summary

Cengage Group in the United States is seeking an Enrollment Representative to help learners connect with programs that fit their goals. You will engage with prospective students through multiple channels, prioritize qualified leads, and guide applicants toward enrollment while delivering a high-quality customer experience.

Ideal candidates have basic Computer literacy, familiarity with CRM and enrollment tools, and some college coursework or degree.

Qualifications

• Must be able to navigate common software applications.
• CRM systems and enrollment tools experience preferred.
• Some college coursework or degree is advantageous.

Responsibilities

• Prioritize qualified leads from website, referrals, live chat, and phone.
• Match prospective students with suitable programs and guide enrollment.
• Support learner outreach and provide excellent customer experience.

Skills

Tech proficiency

Reliable wifi

Customer facing experience

Education

Some college coursework or degree

Tools

CRM systems

Enrollment tools

Job description

Cengage Group in the United States is seeking an Enrollment Representative to help learners connect with programs that fit their goals. You will engage with prospective students through multiple channels, prioritize qualified leads, and guide applicants toward enrollment while delivering a high-quality customer experience.

Ideal candidates have basic Computer literacy, familiarity with CRM and enrollment tools, and some college coursework or degree.