Enrollment Advisor - Admissions & Family Support

StrongMind, Inc.; Chandler (AZ); Hybrid; USD 35,000 - 55,000; Full time

Benefits offered by this job

Medical, dental, vision

Unlimited PTO

Holiday week off

Recognition programs

Quarterly Town Halls

Annual events

Job summary

StrongMind, Inc. in Chandler, Arizona, is seeking an Admissions Representative (Enrollment Advisor) to join our hybrid team. You will guide prospective families through the early admissions steps, verify information, and ensure applications are complete and ready for handoff to the Admissions Liaison.

The role supports a collaborative admissions team, with core hours and a focus on accurate documentation, timely communication, and a welcoming family experience.

Responsibilities

• Serve as an initial point of contact for prospective students and families through the general Admissions queue and assigned outbound follow-up.
• Complete Tier 1 Verification Calls, including identity and contact verification, application reviews, applicable Federal Programs indicators, and confirmation of initial admissions information.
• Review applications and submitted documentation for completeness, identify missing or conflicting information, and communicate clear next steps and deadlines to families.
• Maintain accurate application notes, statuses, follow-up dates, tags, assignments, and other required documentation in approved systems and trackers.
• Create required tracker entries, confirm appropriate Tier 2 assignments, and assign applications to the designated Admissions Liaison.
• Respond to routine admissions questions, assist families with application completion, and elevate complex or compliance-sensitive matters through established channels.

Job description

StrongMind, Inc. in Chandler, Arizona, is seeking an Admissions Representative (Enrollment Advisor) to join our hybrid team. You will guide prospective families through the early admissions steps, verify information, and ensure applications are complete and ready for handoff to the Admissions Liaison.

The role supports a collaborative admissions team, with core hours and a focus on accurate documentation, timely communication, and a welcoming family experience.