English Language Institute (ELI) Program Assistant

Seminole State College of Florida; Sanford (FL); On-site; USD 23,000 - 28,000; Part time

Job summary

Seminole State College of Florida in Sanford seeks a part-time English Language Institute (ELI) Program Assistant to support prospective and current students with inquiries, applications, enrollment, and program requirements. You will maintain student records and assist with communications, social media, and daily program operations.

The role requires strong organization, attention to detail, and the ability to work collaboratively in a multicultural environment.

Qualifications

• Graduation from an accredited high school or equivalent.
• Bachelor’s degree is desirable.
• Experience managing social media platforms and creating digital materials.

Responsibilities

• Responds to inquiries via email, phone, text, and other channels.
• Supports application and enrollment by reviewing documents and next steps.
• Provides administrative support for international student requirements.
• Assists with registration, testing coordination, and class sign-ups.
• Communicates deadlines and program information to students.
• Maintains student and program records in databases and systems.
• Prepares administrative materials for program operations.
• Coordinates student activities and engagement events.
• Supports marketing by creating social media content and promos.
• Helps students understand procedures and handles site-specific duties.

Skills

Excellent communication skills

Organizational skills

MS Office skills

Social media management

Team collaboration

Multicultural environment

Data organization

Attention to detail

Education

High school diploma

Bachelor’s degree (Desirable)

Tools

Facebook

Instagram

Social media management

Job description

Responsibilities

The part-time English Language Institute (ELI) Program Assistantprovides part-time administrative and student support for the ELIprogram by assisting prospective and current students withinquiries, applications, enrollment, and program requirements.Maintains student records, supports ELI communications andactivities, and assists with social media, promotional efforts, andday-to-day program operations.

ESSENTIAL FUNCTIONS

1. Responds to prospective and current student inquiries by email,phone, text, and other communication channels. Provides informationabout ELI programs, schedules, tuition, admission requirements, andenrollment procedures.
2. Assists students throughout the application and enrollmentprocess by reviewing applications, tracking required documents,following up on missing information, and communicating nextsteps.
3. Provides general administrative support related to internationalstudent requirements including F-1 applications, I-20s, SEVIStransfers, Change of Status, financial documentation, healthinsurance, and visa-related information.
4. Assists with registration and enrollment activities includingcollecting required information, coordinating placement testing,and helping students complete required steps before beginningclasses.
5. Communicates program information and important deadlines tostudents through emails, text messages, reminders, andannouncements regarding payments, schedules, classes, and programupdates.
6. Maintains accurate student and program records by updatingdatabases, spreadsheets, tracking systems, application and documentrecords, registration information, testing records, and enrollmentinformation.
7. Prepares and maintains ELI administrative materials includingclass lists, schedules, certificates, forms, announcements, flyers,and other materials needed to support program operations.
8. Coordinates student activities and engagement events includingfield trips, cultural events, celebrations, and other activities.Assists with sign-ups, scheduling, communications, andlogistics.
9. Supports ELI marketing and outreach efforts by creating socialmedia content, promotional materials, course and eventannouncements, flyers, and digital advertising.
10. Provides general administrative and program support by helpingstudents understand college and ELI procedures, organizinginformation, and performing other site- and position-specificduties as assigned.
11. Performs other duties as required and assigned.

REQUIRED QUALIFICATIONS

• Graduation from an accredited high school or possession of anacceptable equivalency diploma.
• One year of experience in international education.
• One year of experience performing administrative, clerical,customer service, or student support duties.
• Experience managing professional social media platforms,including Facebook and Instagram, and creating digital promotionaland informational materials.

DESIRED QUALIFICATIONS

• Bachelor’s degree from a regionally or nationally accreditedinstitution.

KNOWLEDGE, SKILLS & ABILITIES

1. Knowledge of and ability to follow College policies, ELIprocedures, and established international studentrequirement.
2. Ability to appropriately refer visa-related matter questions toauthorized channel or department.
3. Excellent verbal, written, and interpersonal communicationskills.
4. Excellent organizational skills and attention to detail.
5. Ability to plan and organize job responsibilities andpriorities.
6. Ability to work independently and as part of a team.
7. Ability to treat confidential information withsensitivity.
8. Ability to work collaboratively in a team environment.
9. Ability to effectively plan work activities, schedules,priorities, and utilization of resources.
10. Excellent MS Office skills (Word, Excel, and PowerPoint).
11. Ability to use appropriate technology to organize, synthesize,and communicate data.
12. Demonstrates a professional, courteous demeanor.
13. Committed to working in a multicultural environment.

WORK ENVIRONMENT AND SPECIAL CONSIDERATIONS

1. Works in an office environment.
2. May be required to travel to and from College campuses and otherdestinations.

This description in no way states or implies that these are theonly duties to be performed by the employee occupying thisposition. The employee will be required to follow any otherjob-related instructions and to perform any other job-relatedduties requested by their supervisor.

This position is eligible for Veteran's Preference.

Pay Benefits and WorkSchedule

$16.51/Hourly up to 26 hours per week.

Conditions ofEmployment

Finalists and individuals recommended for employment at SeminoleState College must reside in the State of Florida at thetime of hire and may be subject to background investigations incompliance with Florida Statute 1001.64; and Seminole State CollegePolicy 1.020; 2.020. Criminal background checks will be conductedfor all new employees, and for rehired employees who have had a break in service for 6 months or more. The Office of HumanResources will determine which background checks shall be conductedfor each position, based upon its review of job descriptions andthe responsibilities of the position. These include, but are notlimited to, positions that have access to money, master keys,security-sensitive areas and confidential information; positionsthat have the capability to create, delete, and alter records; andpositions that are responsible for the care and instruction ofchildren. The College will conduct various types of backgroundchecks which may include, but are not limited to: criminalbackground, credit check, driver's license check, previousemployment and references.

REQUIRED DOCUMENTS (To ensure full consideration all of thefollowing documents must be attached to the application prior tothe closing date):

• Resume
• Cover Letter
• Transcripts showing the date of degree conferral; this appliesto Seminole State College employees as well as external candidates(unofficial copies accepted for application purposes). Pleasenote: Official Transcripts are REQUIRED upon hire.
• Letters of recommendation are strongly encouraged.

Equal EmploymentOpportunity

Seminole State College is an equal opportunity employer andstrictly prohibits discrimination on the basis of race, color,religion, pregnancy, national origin, ethnicity, age, sex, gender,veterans' or military status, disability, sexual orientation,genetic information, marital status, or any other factor protectedunder applicable federal, state, and local laws, rules, andregulations in its programs, activities, and employment.

OtherInformation

VETERANS' PREFERENCE

Seminole State College of Florida adheres to Florida's Veteran'sPreference laws by providing preference in hiring to covered jobapplicants. Moreover, in recognition of the valuable contributionsmade by veterans, the College also considers any applicant'smilitary service background when filling job positions not coveredby Veteran's Preference laws.

To claim Veteran's Preference for eligible positions, a copy ofyour DD-214 form, Certificate of Release or Discharge from ActiveDuty must be uploaded and attached to your application to claimVeterans' Preference.

HOLDERS OF DEGREES FROM INSTITUTIONS OUTSIDE THE USA:

Individuals who have completed college or university course work atan institution in a country other than the United States arerequired to obtain a complete evaluation of foreign transcripts anddegrees. Foreign transcripts should be evaluated by one of theorganizations approved by the National Association of CredentialEvaluation Services.

This evaluation must be submitted at the time of application. Werecommend World Education Services at P.O. Box 5087, Bowling GreenStation, New York, NY 10274-5087, telephone [phone] or emailaddress www.wes.org. The interview process may be delayed untilsuch a review has been completed.