Engineering Technician

Support Revolution; San Jose (CA); On-site; USD 33,062 - 48,216; Full time

Job summary

Supermicro is seeking an Engineering Technician to join the server team in San Jose, CA. The role focuses on enabling HPC server technology, supporting validation efforts, and managing materials to accelerate product development and customer solutions.

You will help evaluate applications, coordinate with engineering across product lifecycles, and assist in debugging and issue resolution. Strong technical aptitude and collaboration are essential to succeed in this fast-paced environment.

Qualifications

• HS diploma or GED required; college coursework preferred.
• Strong initiative and ability to work in a self-directed environment.
• Excellent organizational and planning skills.
• Ability to work effectively in cross-functional teams and meet deadlines.
• Knowledge of server systems, PC architectures, and GPU server tech is a plus.

Responsibilities

• Perform in-depth evaluation of applications and provide feedback to engineering to optimize products.
• Manage multiple tasks and projects concurrently.
• Coordinate operational activities from product kick-off to launch to meet time-to-market goals.
• Support product quality improvement during design and manufacturing stages.
• Assist in resolving technical issues by coordinating with engineering teams.
• Provide third-level technical support and pre/post-sales assistance.

Skills

Initiative

Organizational skills

Cross-functional teamwork

Deadline-driven

Analytical thinking

Communication skills

Server architecture

GPU server tech

Education

High School diploma or GED

Job description

Location: San Jose, California, United States

About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary:

We have an immediate opening for an Engineering Technician to join our server team. Engineering Technician will become a key support on enabling HPC server technology, support validation effort, and manage materials. We are seeking someone with strong technical skills to support product and system server team for product development and customer solution.

Essential Duties and Responsibilities:

• Perform in-depth evaluation of applications and feedback to engineering teams on how to optimize products
• Able to manage multiple tasks and projects
• Support the coordination of operational activities from product kick-off to product launch. Support team to meet TTM mandates
• Support product quality improvement during design and manufacturing stages
• Support technical issues to closure by arranging resources and engaging with other engineering team to duplicate and debug
• Serve as third level technical support and provide pre/post-sales support

Qualifications:

• H.S. graduate or GED equivalent, some college is preferred
• Strong initiative and ability to work in a self-directed environment
• Demonstrate strong organizational and planning skills
• Demonstrate understanding of how to successfully work in cross-functional organizations
• Ability to lead extended teams and meet deadlines
• Understanding of GPU server technology and related application preferred
• Analytical and problem-solving skills, strong communication skills (written, verbal, and presentation skills), and ability to negotiate effectively
• Excellent knowledge of server systems, PC systems, and computer architecture

Salary Range

$24.00 - $35.00 / hour

The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.