Sr. Engineering Technician

Supermicro; Wayne (CA); On-site; USD 48,000 - 55,000; Full time

Benefits offered by this job

Comprehensive benefits package

Bonus programs

Equity programs

Job summary

Supermicro is seeking a Sr. Engineering Technician to support its server team in enabling server technology, validating efforts, and managing materials.

The role focuses on aiding product development and delivering customer solutions with strong technical collaboration. The candidate should have at least 2 years of hands-on IT product experience, solid understanding of server systems and architecture, and the ability to work cross-functionally while meeting deadlines.

Qualifications

• High school or Associate degree, or equivalent experience preferred.
• At least 2 years hands-on IT product/solution experience.
• Ability to work in a self-directed, cross-functional environment.
• Proven ability to lead extended teams and meet deadlines.
• Strong understanding of server/datacenter technology and architecture.

Responsibilities

• Evaluate applications and provide feedback to engineering to optimize products.
• Manage multiple tasks and projects.
• Coordinate product kick-off to launch; support speed-to-market.
• Support product quality during design and manufacturing.
• Provide third-level technical and pre/post-sales support.

Skills

Hands-on IT product experience

Cross-functional collaboration

Analytical and problem-solving

Communication skills

Server/datacenter knowledge

Education

High school diploma or Associate degree

Job description

Job Req ID: 29634

About Supermicro:

Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary:

We have an immediate opening for a Sr. Engineering Technician to join our server team. Engineering Technician will become a key support on enabling server technology, support validation effort, and manage materials. We are seeking someone with strong technical skills to support product and system server team for product development and customer solution.

Essential Duties and Responsibilities:

Includes the following essential duties and responsibilities (other duties may also be assigned):
* Perform in-depth evaluation of applications and feedback to engineering teams on how to optimize products
* Able to manage multiple tasks and projects
* Support the coordination of operational activities from product kick-off to product launch. Support team to meet TTM mandates
* Support product quality improvement during design and manufacturing stages
* Support technical issues to closure by arranging resources and engaging with other engineering team to duplicate and debug
* Serve as third level technical support and provide pre/post-sales support

Qualifications:

* High school or Associate degree, or with equivalent experiences is preferred
* Minimum of 2 years of hands-on experiences working with IT-related product/solution
* Strong initiative and ability to work in a self-directed environment
* Demonstrate understanding or how to successfully work in cross-functional organizations
* Ability to lead extended teams and meet deadlines
* Understanding of server/datacenter technology and related application preferred
* Analytical and problem-solving skills, strong communication skills (written, verbal, and presentation skills), and ability to negotiate effectively
* Excellent knowledge of server systems, PC systems, and computer architecture

Salary Range

$35.00 - $40.00/hour

The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.