Product Engineer

Support Revolution; San Jose (CA); On-site; USD 89,000 - 94,000; Full time

Job summary

Supermicro is seeking a Product Engineer to support testing and validating server systems, including hardware, firmware, and software, ensuring performance and reliability. You will troubleshoot issues, run system tests, and contribute to product readiness through documentation and collaboration with engineering teams.

The role involves writing scripts, creating monitoring tools, and performing functional and compatibility testing across Linux/Unix/Windows environments, with emphasis on

Qualifications

• BS/MS degree in EE or equivalent preferred
• 1+ years of Linux administration skills with proven troubleshooting and optimization skills preferred
• Excellent automation/scripting skills: Bash, Perl, Python
• Experience with GPU setup and validation process
• Strong experience with Linux/Unix test environment
• Familiar with TCP/IP protocol stack, UDP, IPv4-IPv6, DNS, DHCP and other Application-level protocols
• Familiar with HPC, networking architecture. Knowledge of REST API interfaces
• Experience with Visualization technology and cloud computing, such as VMware, vSphere and Openshift/OpenStack
• Working independently under aggressive timeliness

Responsibilities

• Respond to networking, HW, FW, and application related questions from customers
• Write and perform the Python or Shell scripts to test server hardware
• Write monitor program for Cluster/Rack performance and health
• Write engineering documentation such as test-sop, test-procedures and design documents
• Conduct functional and compatibility testing on various operating systems such as Linux, Unix, and Windows
• Perform server configuration and system performance analysis
• Perform system and other hardware functional testing using internal software tools
• Debug hardware/software problem which caused by hardware or firmware
• Assist engineering sample preparation and functional validation
• Establish pre-pilot-run environment and use it to review the product before pilot run

Skills

Linux administration

Automation scripting

GPU validation

Networking basics

REST API interfaces

Education

BS/MS in EE or equivalent

Tools

VMware vSphere/OpenStack

Job description

Location: San Jose, California, United States

About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary:

The Product Engineer position provides an extraordinary opportunity to support our Engineering team. You will be responsible for testing and validating server systems, including hardware, firmware, and software, to ensure performance and reliability. This role involves troubleshooting issues, running system tests, and supporting product readiness through documentation and collaboration with engineering teams.

Essential Duties and Responsibilities:

• Respond to networking, HW, FW, and application related questions from customers
• Write and perform the Python or Shell scripts to test server hardware
• Write monitor program for Cluster/Rack performance and health
• Write engineering documentation such as test-sop, test-procedures and design documents
• Conduct functional and compatibility testing on various operating systems such as Linux, Unix, and Windows
• Perform server configuration and system performance analysis
• Perform system and other hardware functional testing using internal software tools
• Debug hardware/software problem which caused by hardware or firmware
• Assist engineering sample preparation and functional validation
• Establish pre-pilot-run environment and use it to review the product before pilot run

Qualifications:

• BS/MS degree in EE or equivalent preferred
• 1+ years of Linux administration skills with proven troubleshooting and optimization skills preferred
• Excellent automation/scripting skills: Bash, Perl, Python
• Experience with GPU setup and validation process
• Strong experience with Linux/Unix test environment
• Familiar with TCP/IP protocol stack, UDP, IPv4-IPv6, DNS, DHCP and other Application-level protocols
• Familiar with HPC, networking architecture. Knowledge of REST API interfaces
• Experience with Visualization technology and cloud computing, such as VMware, vSphere and Openshift/OpenStack
• Working independently under aggressive timeliness

Salary Range

$89,000 - $94,000

The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.