Engineering Supervisor

Pyramid Burlington Management; United States; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive health, dental, and vis

Paid time off and holidays

401(k) with employer match

Associate recognition programs

Exclusive discounts and family perks

Free employee meal daily

Job summary

Dellshire Resort, part of the Pyramid Global Hospitality portfolio, opens in the Wisconsin Dells region and offers a rare opportunity to join a growing team. The Engineering Supervisor will support the Director of Engineering and help shape the resort's pre-opening operations.

You will lead hands-on maintenance, mentor technicians, and ensure safety, reliability, and guest satisfaction across guest rooms and public areas. This role emphasizes collaboration, quality, and a service-first mindset.

Responsibilities

• Assist in supervising and coordinating daily maintenance and repair activities throughout the resort property.
• Provide leadership and training to the engineering team, ensuring work is performed safely, efficiently, and to high standards.
• Perform hands-on maintenance tasks including electrical, plumbing, HVAC, carpentry, and mechanical repairs.
• Support the implementation and documentation of the resort's preventive maintenance program.
• Inspect guest rooms, equipment, and public areas regularly to ensure safety, functionality, and cleanliness standards are met.
• Respond promptly to maintenance requests from guests and departments, ensuring minimal disruption to operations.
• Monitor inventory of tools, parts, and supplies, and coordinate reordering as necessary.
• Maintain accurate records of work orders.

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels , a collection of distinctive independent properties; Axiom Hospitality , our European hotel management company; and PYRAMIDWORKS , which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

Welcome to The Dellshire, a distinctive pre-build property in the Pyramid Global Hospitality portfolio. Set to open in the Spring of 2026, this themed resort will feature a design unlike any other, offering a unique setting for future hospitality professionals. Dellshire Resort, an independent four-star destination resort is nestled in the scenic beauty of Wisconsin Dells. This is a rare opportunity to shape and elevate the positioning of a unique property known for its immersive guest experiences, natural surroundings, and Midwestern hospitality. As The Dellshire moves through development, future team members have the opportunity to be part of the launch of something truly special. As part of the Pyramid Global Hospitality family, you'll join a people-first culture that values collaboration, growth, and exceptional service.

What you will have an opportunity to do:

Engineering Supervisor

Dellshire Resort

Where imagination, wonder, and togetherness come to life in extraordinary style.

Shape your success in a place built for unforgettable experiences.

At Dellshire Resort - a world-class, medieval-inspired destination where technology meets timeless adventure - you'll join a team dedicated to awakening imagination, wonder, and connection.

The Engineering Supervisor assists the Director of Engineering in overseeing the daily operations of the Engineering Department, ensuring that all building systems, guest rooms, and public areas are maintained in top working conditions. This position provides hands-on technical support, leadership, and guidance to the engineering team while promoting a culture of safety, efficiency, and guest satisfaction. The Engineering Supervisor plays a vital role in ensuring that Dellshire Resort operates smoothly, efficiently, and in alignment with brand standards.

Why You'll Love Dellshire

• Be part of a resort that blends luxury and adventure into a storybook setting.
• Work with a team that values creativity, collaboration, and connection.
• Experience professional growth in a dynamic, pre-opening environment with room to make your mark.
• Competitive pay
• Comprehensive health, dental, and vision coverage
• Paid time off and holidays
• 401(k) with employer match
• Associate recognition programs
• Exclusive discounts and family perks
• Free employee meal daily

What You'll Do

• Assist in supervising and coordinating daily maintenance and repair activities throughout the resort property.
• Provide leadership, training, and direction to the engineering team, ensuring work is performed safely, efficiently, and to high standards.
• Perform hands-on maintenance tasks including electrical, plumbing, HVAC, carpentry, and mechanical repairs.
• Support the implementation and documentation of the resort's preventive maintenance program.
• Inspect guest rooms, equipment, and public areas regularly to ensure safety, functionality, and cleanliness standards are met.
• Respond promptly to maintenance requests from guests and departments, ensuring minimal disruption to operations.
• Monitor inventory of tools, parts, and supplies, and coordinate reordering as necessary.
• Maintain accurate records of wo