Engineering Supervisor

Holiday Inn Club Vacations Incorporated; Las Vegas (NV); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Pet Insurance

Short & Long Term Disability

AD&D

Hospital Indemnity

Critical Illness

Accident Injury

HSA/FSA

Employee Assistance Program (EAP)

401K with Company Match

PTO

Free Meal Per Shift

Discounted Stays & Perks Website

Tuition Assistance

Innovation Contests

Growth Opportunities & Stability

Excellent Company Culture

Job summary

Holiday Inn Club Vacations Incorporated in Las Vegas, NV is seeking an Engineering Supervisor to lead a team responsible for maintenance and repair of timeshare guest units and assets. You will train staff, model best practices, and ensure safety and service standards are met.

The role requires supervising maintenance teams, addressing service requests, coordinating planned and preventive maintenance, and maintaining compliance with company procedures.

Qualifications

• Leads a team of maintenance technicians to service timeshare units and assets.
• Provides training and supervision to staff.
• Ensures adherence to safety procedures and company standards.
• Strong judgment and decision-making to handle complex situations.

Responsibilities

• Supervise work assignments, response, and problem resolution; provide technical support to maintenance personnel.
• Identify, troubleshoot, and resolve grounds and resort landscaping issues.
• Implement and facilitate skills training for assigned teams; ensure policies followed.
• Help in controlling department budgetary expenditures.

Skills

Leadership

Team supervision

Guest service

Budgeting

Scheduling

Troubleshooting

Job description

Desert Club Resort
Las Vegas, NV 89109, USA

Description

The Engineering Supervisor is responsible for leading a team of general maintenance technicians to provide service to owners and guests in the maintenance and repair of timeshare guest units and assets. This individual will participate in the training and supervision of their team. This Supervisor will serve as a role model, develop talent, and provide staff support in handling complex situations and ensure the staff’s commitment to meeting service expectations. This supervisor will provide direct supervision of engineering maintenance teams to ensure proper response to requests for service, planned maintenance, and preventative maintenance. This individual must be knowledgeable in the procedures and safety measures associated with industry and company standards.

COMPANY BENEFITS:

• Other Elective Coverages: Pet Insurance, Short & Long Term Disability, AD&D, Hospital Indemnity, Critical Illness, Accident Injury
• HSA/FSA
• EAP - Employee Assistance Program (Free Mental Health, Financial & Legal Counseling)
• 401K with Company Match
• PTO
• Free Meal Per Shift
• Heavily Discounted Hospitality Stays & the Company Perks Website
• Tuition Assistance
• Company Appreciation Platforms & Innovation Contests
• Growth Opportunities & Stability
• Excellent Company Culture

ESSENTIAL DUTIES AND TASKS:

• Supervise work assignments, response, and problem resolution; provide technical support to all maintenance personnel.
• Identify, troubleshoot, and resolve concerns as they relate to the upkeep and maintenance of the grounds and resort landscaping.
• Implement and facilitate skills training for assigned teams. Assure all policies and procedures are being followed.
• Assist in controlling department budgetary expenditures.

QUALIFICATIONS:

• Preferably 2 years of leadership experience
• Must be at least 18 years of age
• Demonstrates a sincere dedication to provide an unsurpassed level of ownership and guest satisfaction
• Demonstrates a professional appearance and pleasant personality
• Demonstrates a high degree of judgment and makes sound decisions
• Ability to maintain a high level of accuracy and organization
• Ability to work in various and sometimes extreme weather conditions
• Ability to work a flexible schedule that may include evenings, weekends, and holidays
• Ability to read, write, and follow oral and written standard operating procedures
• Ability to communicate effectively with guests and staff
• Must have strong troubleshooting and face-to-face guest communication skills
• Must be able to follow written instructions and complete documentation associated with unit maintenance
• Familiar with fire and life safety systems.

At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring, and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts, and guest love. That’s why we need individuals who are passionate about life and bring those qualities to work every day. Do you instill confidence, trust, and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.