Engineering Supervisor

Holiday Inn Club Vacations Incorporated; Stateline (NV); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Excellent company culture

Comprehensive benefits: Medical,Dental

401K with Company Match

PTO

One Free Meal Per Shift

Growth Opportunities

Job summary

Holiday Inn Club Vacations Incorporated is seeking an Engineering Supervisor to lead a team of maintenance technicians responsible for the upkeep of timeshare guest units and assets. You will train staff, model professionalism, and ensure service expectations are met.

This role emphasizes staff development, safety, and guest satisfaction in a dynamic hospitality environment. You will supervise maintenance requests, plan preventive maintenance, and support budgeting while ensuring quality work

Qualifications

• 2+ years of supervisory experience.
• Proficiency in Level I–III general maintenance duties, including troubleshooting, diagnosis and repair.
• Must be 18+ with a valid driver's license and at least 1 year of driving experience.
• Must meet company motor vehicle policy standards.
• Commitment to guest satisfaction and ownership.
• Ability to coach and train employees.
• Professional appearance and demeanor.
• Good judgment and decision-making.
• Attention to accuracy and organization.
• Ability to work in varied and sometimes extreme weather conditions.
• Flexible schedule including evenings, weekends, and holidays.
• Ability to read, write, and follow SOPs.
• Effective communication with guests and staff.
• Strong troubleshooting and face-to-face guest communication.
• Ability to follow written instructions and complete documentation.
• Familiar with fire and life safety systems.

Responsibilities

• Supervise work assignments, response, and problem resolution; provide technical support to maintenance personnel.
• Identify, troubleshoot, and resolve concerns related to grounds and resort landscaping upkeep.
• Implement and facilitate skills training for assigned teams; ensure policies and procedures are followed.
• Assist in controlling department budgetary expenditures.

Skills

Supervisory experience

General maintenance

Troubleshooting

Coaching and training

Communication skills

SOP compliance

Job description

The Engineering Supervisor is responsible for leading a team of general maintenance technicians to provide service to owners and guests in the maintenance and repair of timeshare guest units and assets. This individual will participate in the training and supervision of their team. This Supervisor will serve as a role model, develop talent, and provide staff support in handling complex situations and ensure the staff’s commitment to meeting service expectations. This supervisor will provide direct supervision of engineering maintenance teams to ensure proper response to requests for service, planned maintenance, and preventative maintenance. This individual must be knowledgeable in the procedures and safety measures associated with industry and company standards.

COMPANY BENEFITS:

• Excellent Company Culture
• Comprehensive Benefits: Medical, Dental, Vision & Prescription
• EAP - Employee Assistance Program
• 401K with Company Match
• EAP-Employee Assistance Program
• PTO
• Heavily Discounted Hospitality Stays & the Company Perks Website
• Tuition Assistance
• One Free Meal Per Shift
• Growth Opportunities & Stability

ESSENTIAL DUTIES AND TASKS:

• Supervise work assignments, response, and problem resolution; provide technical support to all maintenance personnel
• Identify, troubleshoot, and resolve concerns as they relate to the upkeep and maintenance of the grounds and resort landscaping
• Implement and facilitate skills training for assigned teams. Assure all policies and procedures are being followed
• Assist in controlling department budgetary expenditures

QUALIFICATIONS:

• Must have 2 years of supervisory experience or above
• Demonstrated proficiency in Level I–III general maintenance duties, including troubleshooting, diagnosis, and repair
• Must be at least 18 years of age with a valid driver’s license and a minimum of 1 year of driving experience
• Must meet company-required motor vehicle policy standards
• Demonstrates a sincere dedication to providing an unsurpassed level of ownership and guest satisfaction
• Demonstrates ability to coach and train employees
• Demonstrates a professional appearance and pleasant personality
• Demonstrates a high degree of judgment and making sound decisions
• Ability to maintain a high level of accuracy and organization
• Ability to work in various and sometimes extreme weather conditions
• Ability to work a flexible schedule that may include evenings, weekends, and holidays
• Ability to read, write, and follow oral and written standard operating procedures
• Ability to communicate effectively with guests and staff
• Must have strong troubleshooting and face-to-face guest communication skills
• Must be able to follow written instructions and complete documentation associated with unit maintenance
• Familiar with fire and life safety systems

At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring, and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts, and guest love. That’s why we need individuals who are passionate about life and bring those qualities to work every day. Do you instill confidence, trust, and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.