Engineering Manager, Systems Reliability Engineering

Levi Strauss & Co; United States; Remote; USD 140,000 - 190,000; Full time

Job summary

Levi Strauss & Co. is seeking an Engineering Manager to lead Store Platform Engineering, driving modernization and automation of retail technology platforms globally.

You will mentor a team of Store Platform Engineers while collaborating with Retail Ops, Product, Infrastructure, Security, and Reliability teams to deliver reliable, scalable store solutions. The role emphasizes endpoint management, device lifecycle programs, and AI-enabled self-service initiatives to improve operational efficiency

Qualifications

• 10-12 years of experience in Platform Engineering, Endpoint Engineering, Retail Technology, or Enterprise Technology environments.
• Experience leading and developing technical engineering teams in large-scale, distributed environments.
• Strong expertise in endpoint management, device lifecycle management, and retail technology platforms.
• Experience delivering automation, self-service, platform modernization, and technology standardization initiatives.

Responsibilities

• Lead and develop a high-performing Store Platform Engineering team.
• Define and execute the roadmap for store technology platforms, including endpoint management and device lifecycle management.
• Drive automation, self-service, and AI-enabled solutions to improve efficiency and scalability.
• Partner with business and technology stakeholders to deliver secure, reliable store platforms.
• Establish governance, vendor management practices, and platform standards.

Skills

Engineering Leadership

Endpoint Engineering

Store Tech Platforms

Platform Engineering

Automation AI

Education

Bachelor's degree in Computer Science / IT / Engineering

Job description

Calling all originals: At Levi Strauss & Co., you can be yourself and be part of something bigger. We are a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit and your future.

Introduction

As an Engineering Manager within Systems Reliability Engineering, you will lead the engineering, modernization, and automation of the technology platforms that power Levi Strauss & Co. retail stores worldwide. You will guide a team of Store Platform Engineers while partnering across Retail Operations, Product, Infrastructure, Security, and Reliability Engineering to deliver reliable, scalable, and secure store technology solutions. This role reports to the Senior Manager, SRE & Platform Engineering.

About the Job

Lead and develop a high-performing Store Platform Engineering team, driving engineering excellence, mentoring talent, and supporting business priorities. Define and execute the roadmap for store technology platforms, including endpoint management, device lifecycle management, and global technology standards. Drive automation, self-service, and AI-enabled solutions that improve operational efficiency, scalability, and support experiences across the retail environment. Partner with business and technology stakeholders to deliver secure, reliable, and intuitive technology platforms that support store associates and customer experiences globally. Establish engineering governance, vendor management practices, and platform standards that improve reliability, consistency, and long-term operational performance.

About You

10-12 years of experience in Platform Engineering, Endpoint Engineering, Retail Technology, or Enterprise Technology environments. Experience leading and developing technical engineering teams in large-scale, distributed environments. Strong expertise in endpoint management, device lifecycle management, and retail technology platforms. Experience delivering automation, self-service, platform modernization, and technology standardization initiatives. Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline.

• Engineering Leadership (Strategy, Delivery, Talent Development, Governance)
• Endpoint & Device Engineering (Intune, Workspace ONE, SCCM, Endpoint Management)
• Store Technology Platforms (POS, Store Systems, Retail Infrastructure)
• Platform Engineering (Modernization, Standardization, Lifecycle Management)
• Automation & AI (Copilot, Self-Service, AI Solutions, Automation)

EOE M/F/Disability/Vets

LOCATION Remote - USA FULL TIME/PART TIME Full time FILL DATE This position is expected to be filled by 01/17/2027.

Our common thread: We're originals. From day one, we've been doing it our way - creating our own drumbeat and building something that is different from the rest. That's why we're looking for people who are excited about finding their career fit and transforming the future. Because at Levi Strauss & Co., you can do what you love while staying true to who you are.