Sr. Engineer, Collaboration

Levi Strauss & Co.; United States; Remote; USD 120,000 - 190,000; Full time

Job summary

Levi Strauss & Co. is seeking a Senior Engineer, Collaboration to lead complex hands-on engineering and operational ownership across Microsoft 365 collaboration services.

You will deliver secure, reliable solutions, lead major incidents, and mentor engineers within approved enterprise architecture and governance. The role reports to the Senior Director, End User Services and requires focusing on Exchange Online, Teams, SharePoint, and related platforms.

Qualifications

• 8+ years of experience in collaboration, messaging, voice, or Microsoft 365 engineering, including ownership of complex global services and changes.
• Bachelor's degree in technology or a related field, or equivalent practical experience.
• Advanced expertise in Exchange Online, Teams, Teams Phone, Teams Rooms, SharePoint, OneDrive, Copilot, PowerShell, identity, security, compliance, monitoring, and integrations.
• Demonstrated success in improving service reliability, adoption, security, automation, documentation, and employee experience.

Responsibilities

• Lead complex implementations across Exchange Online, Teams, Teams Phone, Teams Rooms, SharePoint, OneDrive, Copilot, security, compliance, and platform integrations.
• Own service health, major-incident leadership, root-cause remediation, release readiness, operational improvement, and reliable day-to-day service delivery.
• Implement approved architecture, governance, security, compliance, lifecycle, monitoring, testing, and documentation standards.
• Coordinate with support, Global Information Security, Legal, network, Facilities, telecommunications, vendors, and business stakeholders during delivery and service restoration.
• Mentor Collaboration Engineers, improve automation and support readiness, and recommend architecture or policy changes when operational evidence identifies a need.

Skills

Microsoft 365 engineering

Global service ownership

Incident management

PowerShell

Security & compliance

Education

Bachelor's degree in technology or related field

Tools

Exchange Online

Teams

SharePoint

OneDrive

Copilot

PowerShell

Job description

Calling all originals: At Levi Strauss & Co., you can be yourself — and be part of something bigger. We're a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit — and your future

Introduction

As a Senior Engineer, Collaboration at Levi Strauss & Co., you will lead complex hands-on engineering and operational ownership across Microsoft 365 collaboration services. You will deliver secure, reliable solutions, lead major incidents and changes, improve platform health, and mentor other engineers within approved enterprise architecture and governance. This role reports to the Senior Director, End User Services

About the Job

• Lead complex implementations across Exchange Online, Teams, Teams Phone, Teams Rooms, SharePoint, OneDrive, Copilot, security, compliance, and platform integrations.
• Own service health, major-incident technical leadership, root-cause remediation, release readiness, operational improvement, and reliable day-to-day service delivery.
• Implement approved architecture, governance, security, compliance, lifecycle, monitoring, testing, and documentation standards.
• Coordinate with support, Global Information Security, Legal, network, Facilities, telecommunications, vendors, and business stakeholders during delivery and service restoration.
• Mentor Collaboration Engineers, improve automation and support readiness, and recommend architecture or policy changes when operational evidence identifies a need.

About You

• 8+ years of experience in collaboration, messaging, voice, or Microsoft 365 engineering, including ownership of complex global services and changes.
• Bachelor's degree in technology or a related field, or equivalent practical experience.
• Advanced expertise in Exchange Online, Teams, Teams Phone, Teams Rooms, SharePoint, OneDrive, Copilot, PowerShell, identity, security, compliance, monitoring, and integrations.
• Demonstrated success improving service reliability, adoption, security, automation, documentation, and employee experience.
• Sound judgment in distinguishing implementation decisions from architecture, Legal, policy, security, and enterprise-risk matters requiring escalation.

EOE M/F/Disability/Vets

LOCATION Remote - USA

FULL TIME/PART TIME Full time

FILL DATE This position is expected to be filled by 01/17/2027.

Our common thread: We're originals. From day one, we've been doing it our way — creating our own drumbeat and building something that's different from the rest. That's why we're looking for people who are excited about finding their career fit and transforming the future. Because at Levi Strauss & Co., you can do what you love while staying true to who you are.