Director, User Experience Design

Levi Strauss & Co.; United States; Remote; USD 149,000 - 245,000; Full time

Benefits offered by this job

Base pay equity

Incentive plans

401(k) matching

Paid leave

Health insurance

Product discounts

Job summary

Levi Strauss & Co. seeks a visionary User Experience Design leader to shape the future of technology across our global retail, e-commerce, and internal platforms.

You will set the UX strategy and champion end-user needs while partnering with product, engineering, merchandising, marketing, and brand creative teams. Leading a 12-person design team, you will drive design excellence, influence roadmaps, and align senior leaders around innovative ideas.

Qualifications

• 10+ years in UX or product design with global e-commerce/retail.
• 5 years of people management experience.
• Experience with AI prototyping and coding tools.
• Experience across web, app, and in-store channels.
• Collaborative across organizational boundaries, domains, and geographies.
• Portfolio showing leadership and business impact.

Responsibilities

• Set and transform UX strategy across Levi's products and services.
• Champion design thinking and UX best practices across the organization.
• Lead design quality standards and design system governance.
• Tie design work to business metrics like conversion and productivity.
• Lead AI-powered experiences and explain AI to users.
• Recruit and retain an exceptional UX team.

Skills

UX leadership

Product design

Design thinking

Cross-functional collaboration

Storytelling

Education

BA/BS in Design or related field

Tools

Lovable

GitHub Copilot

Claude Code

Job description

Calling all originals: At Levi Strauss & Co., you can be yourself — and be part of something bigger. We're a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit — and your future. Levi's is seeking a visionary User Experience Design leader to shape the future of technology across our global retail, e-commerce, and internal platforms. This role sets the UX strategy, champions end-user needs, and partners closely with product, engineering, merchandising, marketing, and brand creative teams. Leading a team of 12 (two group managers and 10 designers), you'll drive design excellence, influence product roadmaps, align senior leaders around innovative ideas, and collaborate across regions and functions. You'll also help redefine how work gets done at Levi's by integrating AI into the design process. This role can be based anywhere in the US and reports to the VP, Product Management & User Experience.

About the Job

• Provide the vision to transform user experience across the entire ecosystem of Levi's products and services
• Champion design thinking and UX best practices across the organization
• Set and maintain design quality standards, including critique, design reviews, and the design system, so great work scales across channels and regions
• Tie design work to business results, such as conversion and retention in consumer channels and adoption and productivity in internal tools, and use those measures to set priorities
• AI-immersed, you lead with curiosity and adapt your team's workflow to changing technology
• Lead the design of AI-powered experiences for consumers and associates, including how people understand and come to trust what the AI is doing
• Direct the rapid creation and iteration of ideas through storyboards, user flows, mock-ups, prototypes, and other novel methods
• Develop new experiences and experience paradigms, and produce patterns, training, and resources that help teams build better experiences
• Evolve the use of various inputs to identify customer problems and define new solutionsInfluence and implement big-idea design thinking with VP+ level executives
• Drive a cohesive user experience vision across the tools our teams and partners use every day, from store and associate tools to planning, merchandising, and wholesale
• Understand when to direct the team to skim broadly and when to dive deep into the design of an experience – especially where to draw the line on the MVP
• Recruit, develop, and retain an exceptional, multidisciplinary team of diverse user experience talent, while investing in culture, health, and inclusivity

About You

• BA/BS degree in a design-related field such as Interface Design, Interaction Design, HCI, or equivalent experience
• 10+ years of experience in UX or product design roles with an emphasis on global e-commerce and global retail
• 5 years of people management experience
• Experience with AI prototyping and coding tools (e.g., Lovable, GitHub Copilot, Claude Code)
• Experience with different channels (web, app, and in-store)
• Experience collaborating across organizational boundaries, domains, and geographies
• Deep understanding of the needs and culture of all creative disciplines that make up a UX team
• Experience working directly with brand and creative teams, in addition to UX
• Compelling and confident storyteller
• A strong eye for design, and critique that makes the work better
• High standards for detail, including the interaction and visual polish customers notice
• A portfolio showing work you led and the business results it drove

This is a remote role based in the U.S. The expected starting salary range for this role is $148,600 - $245,400 per year. We may ultimately pay more or less than the posted range based on the location of the role. The amount a particular employee will earn within the salary range will be based on factors such as relevant education, qualifications, performance and business needs.

Levi Strauss & Co. (LS&Co.) offers a total rewards package that includes base pay, incentive plans, 401(k) matching, paid leave, health insurance, product discounts, and more designed to help you and your family stay healthy, meet your financial goals, and balance the demands of your work and personal life.

Available benefits and incentive compensation vary depending upon the specifics of the role; details relating to a specific role will be made available upon request.

Read more about our benefits here.

LS&Co. is an affirmative action and equal employment opportunity employer.

We welcome and value people from diverse cultures, backgrounds, and experiences to make LS&Co. a collective success.

Applicants must be legally authorized to work in the United States at the time of hire and must not require current or future employment visa sponsorship.

The company does not participate in the H-1B cap lottery or sponsor initial employment visas.

Candidates with an existing H-1B visa that is eligible for transfer may be considered.

• #LI-Remote EOE M/F/Disability/Vets
• LOCATION Remote - USA
• FULL TIME/PART TIME Full time

FILL DATE This position is expected to be filled by 01/24/2027.

Our common thread: We're originals. From day one, we've been doing it our way — creating our own drumbeat and building something that's different from the rest. That's why we're looking for people who are excited about finding their career fit and transforming the future. Because at Levi Strauss & Co., you can do what you love while staying true to who you are.