engineering manager - ST; Nashville, TN

Starbucks; Nashville (TN); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan with employer match

Tuition coverage for a bachelor’s degree

Job summary

Starbucks seeks a Manager, Engineering to lead a team delivering reliable, secure, and scalable technology solutions for engineering teams. This role involves driving operational excellence, enabling developer productivity, and ensuring high-performing systems that enhance partner and customer experiences.

The ideal candidate has over 8 years of experience in software development or systems engineering and will manage projects effectively while fostering team growth. Starbucks offers comprehensive benefits including medical coverage and education reimbursement.

Qualifications

• 8–10 years of experience in software development, systems engineering, or infrastructure operations.
• 5+ years managing complex systems or application development projects.
• 3–5 years leading or managing technical teams.

Responsibilities

• Lead engineering operations and reliability, overseeing system configuration, monitoring, maintenance, and support.
• Enable development teams by partnering closely with engineers.
• Drive operational excellence through Incident, Change, Release, and Problem Management practices.

Skills

Software development

Systems engineering

Infrastructure operations

Team leadership

Project management

Cloud environment experience

Networking fundamentals

Scripting or programming languages

Education

Bachelor’s degree in Computer Science or related field

Tools

Python

Java

Go

Job description

Now Brewing – Engineering Leaders! #tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and its rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

As a Manager, Engineering, you will lead a team responsible for delivering reliable, secure, and scalable technology solutions that support Starbucks engineering teams. You will drive operational excellence, enable developer productivity, and ensure high‑performing systems and infrastructure that power partner and customer experiences.

Responsibilities

• Lead engineering operations and reliability – Oversee system configuration, monitoring, maintenance, and support to ensure stability and performance
• Enable development teams – Partner closely with engineers to resolve issues, improve workflows, and support build and release processes
• Drive operational excellence – Lead Incident, Change, Release, and Problem Management practices while implementing monitoring and alerting solutions
• Ensure secure and compliant systems – Deliver solutions aligned with security, architecture, and regulatory standards (e.g., PCI, SOX)
• Automate and scale – Identify opportunities to automate processes and improve efficiency, scalability, and reliability
• Lead and develop a high‑performing team – Coach and manage engineers, driving engagement, growth, and strong team performance
• Collaborate across teams and vendors – Build strong cross‑functional partnerships and manage external partners to achieve business outcomes

Qualifications

• 8–10 years of experience in software development, systems engineering, or infrastructure operations
• 5+ years managing complex systems or application development projects
• 3–5 years leading or managing technical teams
• Bachelor’s degree in Computer Science or related field
• Experience with cloud or highly virtualized environments
• Experience with monitoring, logging, and alerting tools
• Knowledge of networking fundamentals (TCP/IP, load balancing, firewalls, proxies)
• Experience with scripting or programming languages such as Python, Java, or Go
• Proven ability to lead cross‑functional teams and deliver in a fast‑paced environment

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short‑term and long‑term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well‑being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first‑time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.

• If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job‑related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

We believe we do our best work when we're together, which is why we're onsite four days a week.

Join us and inspire with every cup. Apply today!

Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances. Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation or 1(888) 611-2258.