Engineering Manager: Hands-On Leader for Scalable Platform

Encore Fire Protection; Pawtucket (RI); On-site; USD 140,000 - 200,000; Full time

Benefits offered by this job

Competitive Salary

Purpose‑Driven Work Environment

Flexible Dress Code

People‑Focused Culture

Tools for Success

Health and Wellness

Retirement Planning

Life Insurance

Job summary

Encore Fire Protection is seeking an Engineering Manager to lead the software engineering and DevOps teams, owning deployment pipelines, cloud infrastructure, and collaboration with Product and Data leadership to deliver scalable solutions.

You will coach and develop engineers, manage delivery, and shape engineering standards while addressing technical debt and ensuring reliability as the company grows.

Qualifications

• 7+ years in software engineering or DevOps with leadership experience.
• Hands-on cloud, containerization, and CI/CD expertise.
• Experience partnering with Product/Data teams and managing roadmaps.

Responsibilities

• Lead, manage, and develop a team of software engineers and DevOps practitioners, including hiring, performance management, career development, and day-to-day coaching.
• Own the reliability, availability, and performance of Encore’s engineering environments, CI/CD pipelines, and cloud infrastructure (GCP, AWS, Azure).
• Partner with Product and Data leadership to translate roadmap priorities into engineering plans with clear timelines, resource requirements, and risk assessments.
• Establish and enforce engineering standards: code quality, peer review, branching strategy, deployment protocols, incident response, and documentation.
• Drive planning, backlog refinement, and release management, ensuring the team delivers with consistency and predictability.
• Lead incident management and post-mortem processes, building a culture of blameless learning and continuous improvement.
• Manage vendor and integration relationships relevant to the engineering stack, including ServiceTrade, Workato, Snowflake, and third-party API partners.
• Identify and address technical debt proactively, balancing near-term delivery pressure with long-term platform health.
• Contribute hands-on to architecture discussions, code reviews, and technical decisions — this is a player-coach role.
• Represent engineering capacity and constraints clearly to senior leadership, enabling informed prioritization decisions.

Skills

Cloud platforms

Containerization

CI/CD pipeline management

Agile/Scrum

Incident response

Leadership/people management

Communication

Software engineering

Education

Bachelor’s degree in Computer Science, Engineering, or related field

Tools

Workato

Snowflake

GCP

AWS

Job description

Encore Fire Protection is seeking an Engineering Manager to lead the software engineering and DevOps teams, owning deployment pipelines, cloud infrastructure, and collaboration with Product and Data leadership to deliver scalable solutions.

You will coach and develop engineers, manage delivery, and shape engineering standards while addressing technical debt and ensuring reliability as the company grows.