Engineering Manager, Channels & Platform (AI/Agent Systems)

Siena; United States; Remote; USD 150,000 - 230,000; Full time

Benefits offered by this job

Equity or stock grants

Learning budget

AI-fluency by default

Job summary

Siena is the Agent of Record for CX, delivering a connected multi-agent stack across channels and analyses. We seek an Engineering Manager to own day-to-day engineering execution, run 1:1s, manage technical debt, and unblock engineers, enabling our distributed team to ship high-impact work.

You will guide senior engineers, balance strategy with execution, and collaborate across Channels, Analytics, Agents, and Integrations to scale our platform for consumer brands.

Qualifications

• 3+ years managing a team of engineers in a product-delivery capacity.
• Startup or scale-up experience: building from 0-1.
• Genuine AI/LLM fluency and understanding of agentic systems.

Responsibilities

• Own engineering execution day to day; write technical debt plans with engineers.
• Run 1:1s and maintain cadence; unblock engineers before escalations.
• Deliver, develop people, and shape the organization while shipping impact.

Skills

People mgmt

Startup/scale-up

AI/LLM fluency

Security/compliance

Senior engineering mgmt

Job description

Siena is the Agent of Record for CX, delivering a connected multi-agent stack across channels and analyses. We seek an Engineering Manager to own day-to-day engineering execution, run 1:1s, manage technical debt, and unblock engineers, enabling our distributed team to ship high-impact work.

You will guide senior engineers, balance strategy with execution, and collaborate across Channels, Analytics, Agents, and Integrations to scale our platform for consumer brands.