Engineering Manager - AI-Driven Onboarding Leader

Brex; Washington; Hybrid; USD 240,000 - 300,000; Full time

Job summary

Brex is hiring a senior engineering leader to drive onboarding systems and product experiences that power customer activation. You will lead cross-functional collaboration with Product, Design, Operations, and GTM teams to deliver high-quality, AI-enhanced onboarding journeys.

The role requires 6+ years in software engineering and 3+ years in people leadership in a high-growth environment, with a strong emphasis on end-to-end product delivery and data-driven decision making.

Qualifications

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• 6+ years of software engineering experience.
• 3+ years of experience managing or leading engineers.
• Strong technical background and understanding of software development principles.
• Experience leading full‑stack engineering teams delivering end‑to‑end product experiences.
• Data‑driven mindset with ability to evaluate impact, measure funnel performance, and optimize activation metrics.
• Track record building AI‑powered product experiences, including LLM‑driven automation and personalization.

Responsibilities

• Take an active role in driving business and product strategies, championing a seamless onboarding experience.
• Collaborate with cross-functional partners across Product, Design, Operations, and Sales to define priorities and deliver delightful customer activation experiences.
• Leverage AI to reimagine and automate onboarding and implementation workflows, improving speed and personalization.
• Drive execution of the Onboarding roadmap, ensuring timely delivery of systems and features that help customers activate and realize value.
• Lead and manage a team of engineers, including hiring, mentoring, performance management, and establishing strong technical direction.
• Drive continuous improvement in engineering processes, technical architecture, and product quality.
• Foster a culture of innovation, collaboration, accountability, and customer obsession across the team.

Skills

Software engineering

People management

AI-powered products

Cross-functional collaboration

Data-driven mindset

Full-stack leadership

Education

Bachelor’s or Master’s degree in CS/Engineering

Tools

Snowflake

Hex

Job description

Brex is hiring a senior engineering leader to drive onboarding systems and product experiences that power customer activation. You will lead cross-functional collaboration with Product, Design, Operations, and GTM teams to deliver high-quality, AI-enhanced onboarding journeys.

The role requires 6+ years in software engineering and 3+ years in people leadership in a high-growth environment, with a strong emphasis on end-to-end product delivery and data-driven decision making.