Engineering Manager, Onboarding

Polluxa, Inc.; Seattle (WA); Hybrid; USD 180,000 - 270,000; Full time

Benefits offered by this job

Hybrid work model

Remote work up to four weeks per year

Seattle office

Job summary

Brex is seeking an engineering leader in Seattle to head onboarding and activation experiences. The role focuses on strategic thinking, high autonomy, and delivering AI-enhanced customer journeys while scaling user-facing onboarding systems.

Based in our Seattle office, this hybrid role requires three in-office days per week (Mon, Wed, Thu) with up to four weeks of fully remote work per year. You will collaborate across Product, Design, Operations, and GTM teams to drive value for customers.

Qualifications

• Experience leading engineering teams delivering onboarding systems.
• Strong strategic thinking with operational excellence.
• Track record of delivering high-quality product experiences.

Responsibilities

• Take an active role in driving business and product strategies, championing a seamless onboarding experience.
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Skills

Technical leadership

Onboarding systems

AI-enhanced workflows

Cross-functional collaboration

Product partnerships

Job description

Why join us

Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek.

Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.

Engineering at Brex

Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders.

What you’ll do

You will lead an engineering team focused on building the systems and product experiences that power customer activation at Brex, including onboarding, account setup, verifications, and integrations workflows that help customers realize value quickly. This role requires strategic thinking, operational excellence, technical leadership, and a deep passion for delivering frictionless, AI-enhanced customer journeys. The ideal candidate is an engineering leader with experience scaling user-facing onboarding systems, delivering high-quality product experiences, and partnering deeply across Product, Design, Operations, and GTM teams.

Where you’ll work

This role will be based in our Seattle office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Take an active role in driving business and product strategies, championing a seamless, intuitive, and efficient onboarding experience.
• Collaborate with cross-functional partners across Product, Design, Operations, and Sales to define priorities and deliver delightful customer activation experiences.
• Leverage AI to reimagine and automate onboarding and implementation workflows, impro