Engineering Leader – Remote Operations Center, Day Shift

Jobtailor; City of Schenectady (NY); Remote; USD 150,000 - 210,000; Full time

Job summary

Jobtailor in the United States seeks an experienced ROC Operations Manager to lead a team of engineers and drive 24/7 coverage for wind assets. You will optimize fleet performance, manage budgets, and translate data into actionable field practices.

Ideal candidates have 5–7+ years in wind operations, solid knowledge of SCADA, fleet management software, and strong cross‑functional leadership to sustain regulatory compliance and continuous improvement.

Qualifications

• Bachelor’s degree in Engineering, Business, or related field.
• 5–7+ years of experience in Wind Operations, Power Generation, or large-scale remote operations centers.
• Strong understanding of wind farm SCADA systems, fleet management software, and diagnostic workflows.
• Demonstrated ability to influence cross-functional teams and drive organizational change.
• Experience with lean management or operational excellence methodologies.
• Experience in grid-scale renewable energy operations and regulatory environments.
• Strategic planning and budget management experience.

Responsibilities

• Provide daily leadership, mentorship, and career development for a team of ROC Engineers.
• Drive ROC standard work to optimize remote monitoring tools, increase fleet availability, decrease case duration, and enhance customer experience.
• Manage operational budgets, staffing requirements, and shift scheduling for 24/7 global coverage.
• Set and monitor ROC KPIs, including Mean Time to Repair, Alarm Management efficiency, and Fleet Availability.
• Integrate data-driven ROC insights into field maintenance practices and engineering design cycles.
• Bridge Digital, Engineering, and Field Operations for technology and knowledge transfer.
• Sponsor ROC safety and compliance and ensure processes meet industry standards and internal GEV protocols.
• Support incident reviews and drive Lessons Learned sessions.
• Ensure compliance with regional Grid Codes and regulatory requirements.
• Serve as primary contact for Site Managers, Regional Leaders, and Product Engineering regarding fleet performance.
• Represent the ROC in high-level operational reviews and communicate fleet health status to leadership.
• Coordinate with Digital/Software teams on diagnostic tool development and fleet-wide logic improvements.

Skills

Leadership

Mentorship

Cross-Functional Influence

Organizational Change Management

Strategic Planning

Education

Bachelor’s Degree in Engineering

Tools

SCADA Systems

Fleet Management Software

Diagnostic Workflows

KPI Monitoring

Remote Monitoring Tools

Job description

• Provide daily leadership, mentorship, and career development for a team of ROC Engineers
• Drive ROC standard work to optimize remote monitoring tools, increase fleet availability, decrease case duration, and enhance customer experience
• Manage operational budgets, staffing requirements, and shift scheduling for 24/7 global coverage
• Set and monitor ROC KPIs, including Mean Time to Repair, Alarm Management efficiency, and Fleet Availability
• Integrate data-driven ROC insights into field maintenance practices and engineering design cycles
• Bridge Digital, Engineering, and Field Operations for technology and knowledge transfer
• Sponsor ROC safety and compliance and ensure processes meet industry standards and internal GEV protocols
• Support incident reviews and drive Lessons Learned sessions
• Ensure compliance with regional Grid Codes and regulatory requirements
• Serve as primary contact for Site Managers, Regional Leaders, and Product Engineering regarding fleet performance
• Represent the ROC in high-level operational reviews and communicate fleet health status to leadership
• Coordinate with Digital/Software teams on diagnostic tool development and fleet-wide logic improvements

Requirements

• Bachelor’s degree in Engineering, Business, or a related field
• Minimum 5–7+ years of experience in Wind Operations, Power Generation, or large-scale remote operations centers
• Strong understanding of wind farm SCADA systems, fleet management software, and diagnostic workflows
• Demonstrated ability to influence cross-functional teams and drive organizational change
• Experience with lean management or operational excellence methodologies
• Experience in grid-scale renewable energy operations and regulatory environments
• Strategic planning and budget management experience
• Legally authorized to work in the United States
• Successful completion of a drug screen, as applicable

Core Competencies

Demonstrates expertise in managing remote operations centers, optimizing fleet performance, and ensuring compliance with regulatory standards. Proven ability to lead cross-functional teams, drive operational excellence, and integrate data-driven insights into engineering practices.

Highest-signal resume keywords

• Wind Operations Experience
• SCADA Systems Knowledge
• Budget Management
• Lean Management Methodologies
• Regulatory Compliance

Hard Skills

• Fleet Management Software
• Diagnostic Workflows
• Operational Budgets
• KPI Monitoring
• Data-Driven Insights

Soft Skills

• Leadership
• Mentorship
• Cross-Functional Influence
• Organizational Change Management

Certifications & Qualifications

• Bachelor’s Degree in Engineering
• Legally Authorized to Work in the United States

Industry Keywords

• Power Generation
• Grid-Scale Renewable Energy
• Operational Excellence
• Wind Farm Compliance
• GEV Protocols

Tools & Technologies

• Remote Monitoring Tools
• Digital Diagnostic Tools