Engineering Excellence & Operations Leader

ISS Facility Services - North America; Wilmington (DE); On-site; USD 115,000 - 125,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Disability insurance

Job summary

ISS Facility Services - North America is seeking a Chief Engineering Excellence Manager to lead the Operations and Maintenance Team at a critical building site in Delaware. You will supervise maintenance activities, ensure safety, manage contractors, develop performance metrics, and drive world-class facilities operations 24/7.

The role offers full-time employment with competitive benefits and a salary range of $115,000–$125,475 per year.

Qualifications

• Minimum ten years practical experience in Technical Services, with three years as Engineering Manager, Chief Engineer, or equivalent - preferably in integrated facilities management within a critical building or data center environment
• BS or AS degree or equivalent vocational training in Electrical/Mechanical Engineering or related field
• Relevant licenses to the role, e.g., refrigeration, boiler operator, plumbing, OSHA, licensed operating engineer, etc.
• Strong knowledge of Work Order Control procedures and Computerized Maintenance Management Systems, Tririga by IBM, a plus
• Strong knowledge of building management systems (BMS) and automated Logic, a plus
• Experience with subcontractor and vendor contract management
• Experience with managing key performance indicators as provided by the General Manager
• Experience with capacity planning and reporting
• Able to use hand tools, test equipment, and knowledge of maintenance shop practices with previous experience at the Journeyman level (Electrical and Mechanical Equipment systems)
• Must be able to use personal computers, MS Office (Word and Excel)
• Knowledge of mathematical concepts such that probability and statistical inference
• Able to read, analyze, write procedure manuals, and interpret general business periodicals, journals, technical procedures, or governmental regulations
• Ability to effectively communicate through cell phone, email, conference calls, and texting tools
• Experience of High-Risk Activities and evidence of Safe Systems of Work training

Responsibilities

• Perform supervisory functions common to a facility maintenance and utility plant operations organization
• Review and evaluate performance and ensure quality standards are being met
• Take corrective action to resolve problems
• Coordinate with contractors and vendors for effective and safe maintenance and project work accomplishment
• Provide data for reports as required and other status reports, equipment evaluations, or scope of work for outside contractors as needed
• Provide or direct equipment and system operational modifications, such as critical switching, lockout/Tagout, and safe working area set up so that specialty subcontractors may perform assigned or contracted duties while minimizing worker risk
• Direct the resolution of operational and maintenance problems to ensure minimum costs and prevent operational delays
• Assisted in obtaining and evaluating subcontractor and vendor quotes for site or facility projects
• Assist the General Manager by ensuring all assigned employees know and comply with Company, government, and client policies, procedures, and regulations
• Available for 24/7 work and emergency corrective maintenance/action activities
• Comply with all Group and HSEQ requirements and programs as provided

Skills

Leadership

Communication

Collaboration

Problem solving

MS Office

Procedural reading

Adaptability

Education

Electrical/Mechanical Engineering degree

Tools

Tririga by IBM

BMS knowledge

Test equipment

Work Order systems

Job description

ISS Facility Services - North America is seeking a Chief Engineering Excellence Manager to lead the Operations and Maintenance Team at a critical building site in Delaware. You will supervise maintenance activities, ensure safety, manage contractors, develop performance metrics, and drive world-class facilities operations 24/7.

The role offers full-time employment with competitive benefits and a salary range of $115,000–$125,475 per year.