Engineer - AOG Service Engineering

swa; Dallas (TX); On-site; USD 90,000 - 140,000; Full time

Job summary

Southwest Airlines in Dallas seeks an Engineer to provide specialized guidance for aircraft, engine, and component repairs, modifications, and troubleshooting. You will support AOG Service Engineering and back Maintenance Teams across the Southwest network to keep fleets moving safely and efficiently.

The role involves evaluating complex issues, developing solutions, and collaborating with operational partners to return aircraft to service, while adhering to regulatory requirements and company

Qualifications

• Required: High School Diploma or GED.
• Experience with aircraft maintenance engineering and OEM/MRO environments is preferred.
• Knowledge of regulatory requirements and service documentation is important.

Responsibilities

• Evaluate and process service documents (SBs, SLs) and regulatory requirements (ADs, NPRMs, CFRs).
• Develop and substantiate in-house repairs/modifications for SWA maintenance programs.
• Support reliability improvements via root-cause analysis and corrective actions.
• Collaborate with Planning, Supply Chain, Quality, Production and other stakeholders on projects.
• Troubleshoot and resolve in-service issues.
• Perform cost/benefit analyses for engineering decisions.
• Prepare engineering documentation to support issue resolutions.
• Coordinate with OEM, STC holders, PMA products and related activities.

Skills

FAR Part 25 knowledge

CAD proficiency

Engineering analysis

Technical documentation

Communication skills

Problem solving

Team collaboration

Time management

Education

High School Diploma or GED

Tools

CAD

Job description

Department: Technical Operations

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

Job Summary

Ready to provide critical engineering expertise that helps keep Southwest's fleet moving? As an Engineer, you will support Technical Operations by providing specialized engineering guidance for aircraft, engine, and component repairs, modifications, and troubleshooting. Supporting AOG Service Engineering, you will help resolve time-sensitive technical challenges and provide engineering support to Maintenance Teams across the Southwest network. In this role, you will evaluate complex issues, develop solutions, and collaborate with operational partners to safely and efficiently return aircraft to service. Your work will directly support fleet reliability, operational continuity, and the safe operation of Southwest's aircraft.

Additional details:

The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face. Due to the nature of this role, you would be required to work from a Southwest facility during business hours. U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.

We're committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.

Responsibilities

• Evaluate and process manufacturer's service documents (Service Bulletins, Service Letters, etc.), regulatory requirements (Airworthiness Directives, Notice of Proposed Rule Making, Code of Federal Regulations, etc.)
• Develop and substantiate in-house repairs and modifications for implementation into the SWA maintenance program
• Develop and substantiate reliability improvements through research, root-cause analysis, and implementation through corrective action plans
• Collaborate with other departments such as Planning, Supply Chain, Quality, Production and other Stakeholders for assigned projects to develop project implementation plans
• Troubleshoot and resolve in-service issues
• Perform activities related to various types of cost/benefit analysis
• Develop Engineering documentation to support resolution of in-service issues
• Participate in and coordinate activities related to OEM, Supplemental Type Certificate Holder, and PMA products
• May perform other job duties as directed by Employee's Leaders

Knowledge, Skills and Abilities

• Knowledge of FAR's with a strong emphasis on Part 25 requirements and Part 121 operations
• Knowledge of Computer-Aided Design (CAD)
• Knowledge of technical data and mechanical operations
• Knowledge of the practical application of engineering science and technology, including applying principles, techniques, procedures, and equipment to the design and production of various airline support services
• Skilled in collecting, organizing, visualizing, and assimilating technical data in preparation for written response to SWA Leadership or regulatory authorities
• Skilled in common business computer applications
• Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
• Skilled in communicating effectively inside and outside the engineering organization
• Ability to seek opportunities and assignments which stimulate thought and provide challenges to develop and grow professionally
• Ability to work under tight time constraints to accomplish assignments and projects

Education

Required: High School Diploma or GED

Experience

Intermediate level experience, fully functioning broad knowledge in: Airline/OEM/MRO engineering

Licensing/Certification

N/A

Physical Abilities

• Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
• Ability to communicate and interact with others in the English language to meet the demands of the job
• Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

Other Qualifications

• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
• Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
• Must be at least 18 years of age
• Must be able to comply with Company attendance standards as described in established guidelines

Pay & B