Sr Engineer - AOG Service Engineering

RiseMe; Dallas (TX); On-site; USD 114,000 - 127,000; Full time

Benefits offered by this job

Flight benefits

401(k) Company match contribution

Competitive health insurance

Profit-sharing opportunities

Wellness and flight privileges

Job summary

Southwest Airlines is seeking a Senior Engineer to support Service Engineering for fleet safety, reliability and readiness. You’ll oversee repairs and troubleshooting for aircraft on ground events while partnering with Technical Operations to craft technical solutions for complex maintenance issues.

You will apply strong engineering knowledge to deliver documentation, coordinate OEM/PMAs, and mentor junior staff in a fast-paced environment at the Dallas headquarters.

Qualifications

• High School Diploma or GED required.
• Advanced level experience in Airline/OEM/MRO Engineering.
• Experience with regulatory requirements and engineering documentation.

Responsibilities

• Evaluate and process manufacturer service documents and regulations.
• Develop and substantiate in-house repairs and modifications for the SWA maintenance program.
• Lead reliability improvements via root-cause analysis and action plans.
• Conduct cost/benefit analyses for engineering decisions.
• Collaborate with Planning, Supply Chain, Quality, and Production on projects.

Skills

FAR Part 25 knowledge

FAR Part 121 knowledge

CAD skills

Data analysis

Problem solving

Communication skills

Team collaboration

Education

High School Diploma or GED

Tools

CAD software

Job description

Department

Technical Operations

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description

The Senior Engineer supports Service Engineering by providing advanced engineering expertise that helps maintain the safety, reliability, and operational readiness of Southwest’s fleet. They’ll oversee specialized aircraft, engine, and component repairs, modifications, and troubleshooting activities while providing critical engineering support for Aircraft on Ground (AOG) and other operational events. They’ll partner closely with Technical Operations Teams to evaluate complex maintenance issues, develop technical solutions, and support timely operational decision‑making. The Senior Engineer leverages strong technical, analytical, and problem‑solving skills to deliverengineering support and ensure safe and reliable aircraft operations.

Additional Details

• The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours.
• U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.

We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.

Responsibilities

• Evaluate and process manufacturer’s service documents (Service Bulletins, Service Letters, etc.), regulatory requirements (Airworthiness Directives, Notice of Proposed Rule Making, Code of Federal Regulations, etc.)
• Develop and substantiate in-house repairs and modifications for implementation into the SWA maintenance program
• Develop and substantiate reliability improvements through research, root-cause analysis and implementation through corrective action plans
• Conduct various types of cost/benefit analysis
• Collaborate with other departments such as Planning, Supply Chain, Quality, Production and other Stakeholders for assigned projects to develop project implementation plans
• Troubleshoot and resolve in-service issues
• Develop Engineering documentation to support resolution of in-service issues
• Participate in and coordinate activities related to OEM, Supplemental Type Certificate Holder, and PMA products
• Review and approve Engineering documents such as Engineering Orders, Drawings, etc.
• Provide mentorship to Junior Team members and may include training new Employees.
• May perform other job duties as directed by Employee’s Leaders

Knowledge, Skills and Abilities

• Knowledge of FAR's with a strong emphasis on Part 25 requirements and Part 121 operations
• Knowledge of the practical application of engineering science and technology, including applying principles, techniques, procedures, and equipment to the design and production of various airline support services
• Knowledge of design techniques and principals involved in production of precision technical plans, drawings, and models
• Skilled in Computer-Aided Design (CAD) skills and experience
• Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
• Skilled in collecting, organizing, visualizing and assimilating data, including turning raw data into meaningful information, using data-oriented programs and visualization software
• Skilled in communicating effectively inside and outside the Technical Operations organization
• Ability to assimilate technical data for verbal and written response to SWA Leaders and regulatory authorities
• Ability to work well with others as part of a Team and under tight time constraints to accomplish assignments and projects

Education

• Required: High School Diploma or GED

Experience

• Advanced level experience, seasoned and specialized knowledge in:
  • Airline/OEM/MRO Engineering

Licensing/Certification

• N/A

Physical Abilities

• Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
• Ability to communicate and interact with others in the English language to meet the demands of the job
• Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

Other Qualifications

• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
• Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
• Must be at least 18 years of age
• Must be able to comply with Company attendance standards as described in established guidelines

Pay & Benefits:

Competitive market salary from $114,200 per year to $126,900 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the Company.

Benefits you’ll love:

• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
• Southwest will help fund your Retirement Savings Plan, which includes a dollar for-dollar 401(k) Company match contribution of up to 9.3% of your eligible earnings**
• Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan—when Southwest profits, you profit***
• Competitive health insurance for you and your eligible dependents
• Southwest offers health plan coverage options that start from the very first day of employment. You'll have 30 days to select and enroll in your health plan, and coverage will be retroactively available to your first day of employment.
• Explore more benefits you’ll love: https://careers.southwestair.com/benefits

*Pay amount doesn’t guarantee employment for any particular period.

**401(k) Company match contributions are subject to the plan’s vesting schedule. Match contributions may vary based on the position.

*** Profit-sharing contributions are subject to the Retirement Savings Plan vesting schedule and are made at the discretion of the Company.

Southwest Airlines is an Equal Opportunity Employer.