Engineer

Tata Consultancy Services; Thomson (GA); Presencial; USD 50 000 - 60 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Discretionary annual incentive

Comprehensive medical coverage (health

Dental & Vision

401K plan

Certification & Training Reimbursement

Vacation & Holidays

Parental leaves

Resumo da oferta

Tata Consultancy Services Limited in Thomson, GA is seeking an Engineer in the TECHNOLOGY function to support desktop migration, Windows environments, and warehouse IT systems. This role involves coordinating with internal teams and third-party vendors to ensure reliable operations in a distribution center.

The candidate should have experience with Windows 10 migration, RF equipment, and end-user devices, with strong documentation and communication skills to support warehouse and enterprise IT

Qualificações

• Strong verbal communication and technical documentation skills.
• Basic understanding of warehouse/logistics processes: receiving, picking, consolidation, shipping.
• Experience in installing, configuring and maintaining warehouse end-user PCs and laptops.
• Troubleshooting knowledge in MAC, iPad devices.
• Experience handling RF equipment and printers.
• Experience providing first/second line support for DC and enterprise IT.
• Experience planning installation/implementation of new systems and processes.
• Experience in Windows 10 migration projects.
• Experience coordinating with internal teams and vendors.
• Experience performing preventative maintenance and root cause analysis.

Responsabilidades

• Provide first and second line technical support for warehouse and enterprise IT.
• Plan and coordinate installation and implementation of new systems, services, and processes.
• Maintain and troubleshoot Windows environments; manage devices and peripherals.
• Coordinate with third-party vendors for onsite and offsite repairs and outages.
• Assist in preventative maintenance and root cause analysis to remediate issues.

Conhecimentos

Verbal communication

Technical documentation

Warehouse knowledge

Windows environments

Troubleshooting

RF equipment handling

Vendor coordination

Preventative maintenance

Root cause analysis

Windows 10 migration

Ferramentas

HighJump/WMS

Fortna

Tompkins Control Systems

WSI

Descrição da oferta de emprego

Job Description

Must Have Technical/Functional Skills -

• Strong Verbal communication and technical documentation Skills
• Basic understanding of Warehouse/Logistics processes, such as receiving, selection/picking, consolidation and shipping.
• Experience in Install, Configure and Maintain Warehouse End Users PC and Laptops
• Troubleshooting Knowledge in MAC, iPad Devices
• Experience in Handling RF equipment (Zebra, Honeywell, etc.), printers, and related peripheral devices
• Experience in Providing first and second tier support for technical matters within the Distribution Center and across the Enterprise while managing third tier support escalations as needed.
• Experience in planning for the installation and implementation of new systems, services, applications, and processes.
• Experience in Windows 10 Migration Projects
• Experience in handling multiple with internal support teams and application vendors.
• Experience in Performing Preventative Maintenance Activity
• Experience in troubleshoot problems across multiple systems providing supporting evidence of root cause and recommended remediation.
• Experience working with 3rd party vendors for onsite and offsite equipment repairs, quality control of work performed, and coordination of outage windows between multiple internal and external stakeholders.
• Hands-on experience and technical aptitude managing and maintaining full Windows environments.

Good to Have -

• Experience in Install, Configure and Maintain Warehouse End Users MAC computers & iPad
• Experience supporting all aspects of warehouse / supply chain systems, including Warehouse Management Systems (HighJump/HighJump1) and Warehouse Control Systems (Fortna, Tompkins Control Systems, and WSI).
• Knowledge in Data Center Activities and Network Devices troubleshooting
• Microsoft Certification: MCP, MCDST, MCTS, A+.

TCS Employee Benefits Summary:

• Discretionary Annual Incentive.
• Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
• Family Support: Maternal & Parental Leaves.
• Insurance Options: Auto & Home Insurance, Identity Theft Protection.
• Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
• Time Off: Vacation, Time Off, Sick Leave & Holidays.
• Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Salary Range-$50,000-$60,000 a year

Location Thomson, GA

Function TECHNOLOGY

Role Engineer

ID 436198

Skills Desktop Migration | Windows | Data Center

Salary Range $50,000 - $60,000