Engineer

Tata Consultancy Services; Lakeland (FL); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Discretionary annual incentive

Comprehensive medical coverage (M+D,V,

Family leaves

Auto & home insurance

Commuter benefits & training

Vacation & holidays

401K plan with bonus

Job summary

Tata Consultancy Services Limited in Lakeland, FL is seeking an Engineer to support desktop migration and Windows environment management within the distribution center and across the enterprise. You will install, configure, and maintain end-user PCs and laptops, and coordinate with internal teams and vendors to minimize downtime.

The role focuses on warehouse/logistics IT support, including RF equipment, printers, and data center operations, with opportunities for growth and professional

Qualifications

• Strong verbal communication and technical documentation skills.
• Basic understanding of warehouse/logistics processes, such as receiving, selection/picking, consolidation and shipping.
• Experience in Install, Configure and Maintain Warehouse End Users PC and Laptops.
• Troubleshooting knowledge in MAC, iPad devices.
• Experience in Handling RF equipment (Zebra, Honeywell, etc.), printers, and related peripheral devices.
• Experience in Providing first and second tier support for technical matters within the Distribution Center and across the Enterprise while managing third tier support escalations as needed.
• Experience in planning for the installation and implementation of new systems, services, applications, and processes.
• Experience in Windows 10 Migration Projects.
• Experience in handling multiple with internal support teams and application vendors.
• Experience in Performing Preventative Maintenance Activity.
• Experience in troubleshoot problems across multiple systems providing supporting evidence of root cause and recommended remediation.
• Experience working with 3rd party vendors for onsite and offsite equipment repairs, quality control of work performed, and coordination of outage windows between multiple internal and external stakeholders.
• Hands-on experience and technical aptitude managing and maintaining full Windows environments.

Responsibilities

• Provide first and second tier technical support for DC and enterprise as needed.
• Coordinate with 3rd party vendors for onsite/offsite repairs and outages.
• Plan and implement installation of new systems and processes within warehouse environments.
• Maintain and troubleshoot Windows environments across data center and end-user devices.

Skills

Verbal communication

Technical documentation

Windows environments

Root cause analysis

Tools

HighJump/HighJump1

Fortna

Tompkins Control Systems

WSI

RF equipment management

Job description

Must Have Technical/Functional Skills -

• Strong Verbal communication and technical documentation Skills
• Basic understanding of Warehouse/Logistics processes, such as receiving, selection/picking, consolidation and shipping.
• Experience in Install, Configure and Maintain Warehouse End Users PC and Laptops
• Troubleshooting Knowledge in MAC, iPad Devices
• Experience in Handling RF equipment (Zebra, Honeywell, etc.), printers, and related peripheral devices
• Experience in Providing first and second tier support for technical matters within the Distribution Center and across the Enterprise while managing third tier support escalations as needed.
• Experience in planning for the installation and implementation of new systems, services, applications, and processes.
• Experience in Windows 10 Migration Projects
• Experience in handling multiple with internal support teams and application vendors.
• Experience in Performing Preventative Maintenance Activity
• Experience in troubleshoot problems across multiple systems providing supporting evidence of root cause and recommended remediation.
• Experience working with 3rd party vendors for onsite and offsite equipment repairs, quality control of work performed, and coordination of outage windows between multiple internal and external stakeholders.
• Hands-on experience and technical aptitude managing and maintaining full Windows environments.

Good to Have -

• Experience in Install, Configure and Maintain Warehouse End Users MAC computers & iPad
• Experience supporting all aspects of warehouse / supply chain systems, including Warehouse Management Systems (HighJump/HighJump1) and Warehouse Control Systems (Fortna, Tompkins Control Systems, and WSI).
• Knowledge in Data Center Activities and Network Devices troubleshooting
• Microsoft Certification: MCP, MCDST, MCTS, A+.

TCS Employee Benefits Summary:

• Discretionary Annual Incentive.
• Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
• Family Support: Maternal & Parental Leaves.
• Insurance Options: Auto & Home Insurance, Identity Theft Protection.
• Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
• Time Off: Vacation, Time Off, Sick Leave & Holidays.
• Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

#LI-KR3

Salary Range-$50,000-$60,000 a year

Location

Lakeland, FL

Function

TECHNOLOGY

Role

Engineer

ID

436174

Skills

Desktop Migration | Windows | Data Center

Salary Range

$50,000 - $60,000