Engine Rebuild Shop Lead – Diesel & Gas Power Systems

Mustang Cat; Houston (TX); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Tuition Reimbursement

Medical, Dental, Vision benefits

401(k) with Employer Matching

Paid Vacation, Sick Time & Holidays

Great Work-Life Balance

Job Stability

Leadership Training Programs

Job summary

Mustang Cat in Houston, TX is seeking an experienced Service Supervisor to lead our Engine Rebuild Shop. You will own safety, quality, throughput, and customer satisfaction while driving continuous improvement and employee development.

Requirements include a Bachelor's degree in an industry-related field and 2 years of service supervisory experience, plus strong computer skills and familiarity with Caterpillar platforms SIS and DBS.

Qualifications

• Bachelor's degree in an industry-related field is required.
• 2 years of experience in a service supervisory role is required.
• Strong computer skills with Microsoft Office (Outlook, Word, Excel, PowerPoint).
• Some technical knowledge of diesel and natural gas engine systems.
• Experience with industrial power systems, oil & gas, or generator service is preferred.

Responsibilities

• Provide day-to-day leadership for service technicians.
• Oversee all engine repairs, overhauls, and warranty repairs.
• Monitor shop expenses and technician overtime.
• Lead safety meetings and champion safety initiatives and processes.
• Open, review, edit, and invoice all work orders.
• Effectively handle customer disputes and concerns.
• Communicate with sales team and customers regarding status of repairs.
• Represent Mustang Cat in a professional manner.

Skills

Leadership

Team management

Safety leadership

Customer service

Communication

Problem solving

Multitasking

Education

Bachelor's degree in an industry-related field

Tools

Microsoft Office

Caterpillar SIS

Caterpillar DBS

Job description

Mustang Cat in Houston, TX is seeking an experienced Service Supervisor to lead our Engine Rebuild Shop. You will own safety, quality, throughput, and customer satisfaction while driving continuous improvement and employee development.

Requirements include a Bachelor's degree in an industry-related field and 2 years of service supervisory experience, plus strong computer skills and familiarity with Caterpillar platforms SIS and DBS.