Engaging Teller - Elevate Customer Experience & Banking

PNC Financial Services Group, Inc.; United States; On-site; USD 33,000 - 55,000; Full time

Benefits offered by this job

Medical coverage

Dental/vision

Life insurance

Disability protection

401(k) with match

Stock purchase plan

Dependent care reimbursement

Backup care

Educational assistance

Wellness program

Parental leave

Paid holidays

Vacation days

Job summary

PNC Financial Services Group, Inc. is seeking a Teller for our Retail Banking team based at the Westminster, CO 120th & Sheridan branch.

This in-office role focuses on delivering a personalized customer experience, educating customers on banking options, and identifying opportunities to refer to branch staff. As a Teller, you will process customer interactions, maintain daily branch operations, and uphold PNC's policies.

Qualifications

• Understand customer financial needs and provide options to meet them.
• Commitment to accuracy in daily teller transactions and operations.
• Ability to engage customers and educate on available banking tools.

Responsibilities

• Deliver a personalized customer experience and increase loyalty.
• Process a variety of customer interactions and educate on options.
• Identify banking opportunities and refer to branch staff as appropriate.
• Maintain efficient and accurate branch operations and transactions.
• Adhere to all policies and demonstrate sound judgment within limits.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Accuracy and Attention to Detail

Addressing Customer Needs

Banking Products

Digital Awareness

Effective Communications

Fraud Detection and Prevention

Managing Multiple Priorities

Matrix Management

Problem Solving

Understanding Customer Needs

Education

No Degree

Job description

PNC Financial Services Group, Inc. is seeking a Teller for our Retail Banking team based at the Westminster, CO 120th & Sheridan branch.

This in-office role focuses on delivering a personalized customer experience, educating customers on banking options, and identifying opportunities to refer to branch staff. As a Teller, you will process customer interactions, maintain daily branch operations, and uphold PNC's policies.