Teller: Elevate Customer Financial Wellness & Engagement

PNC Financial Services Group, Inc.; Broomfield (CO); On-site; USD 32,000 - 42,000; Full time

Job summary

PNC Financial Services Group, Inc. in Colorado seeks a customer-focused teller to deliver a unique banking experience, educate customers on alternatives, and identify opportunities to deepen financial relationships.

You will handle daily branch operations, assist with lobby engagement, apply product knowledge to solve issues, and refer appropriate services while adhering to policies and maintaining efficient, accurate service.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty.
• Educates customers on alternatives available for their financial interactions.
• Identifies banking opportunities during customer interactions and refers as appropriate.
• Performs lobby engagement activities to connect with customers and position PNC products.
• Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
• Applies product and procedural knowledge to solve customer problems.
• Adheres to policies and procedures and demonstrates sound judgment.
• Ensures teller and branch daily operations and maintenance transactions are completed efficiently and accurately.

Job description

PNC Financial Services Group, Inc. in Colorado seeks a customer-focused teller to deliver a unique banking experience, educate customers on alternatives, and identify opportunities to deepen financial relationships.

You will handle daily branch operations, assist with lobby engagement, apply product knowledge to solve issues, and refer appropriate services while adhering to policies and maintaining efficient, accurate service.