Engagement & Storytelling Coordinator

Louisville Ballet; Boston, Northern (MA, KY); Hybrid; USD 62,000 - 76,000; Full time

Job summary

New England Foundation for the Arts (NEFA) is seeking a Program Coordinator, Creative Economy, to advance storytelling, community engagement, and marketing across New England’s creative sector. The role blends front-facing constituent support with administrative coordination, requiring strong communication and project-management skills.

The coordinator supports engagement campaigns, events, and content creation for CreativeGround, while collaborating with grants and communications staff to align

Qualifications

• 2–4 years of professional experience in communications/marketing and/or front-facing constituent support roles.
• Outstanding communication skills with the ability to adapt voice to different audiences.
• Public speaking, networking, and direct constituent engagement experience.
• Knowledge of online marketing campaigns and content maintenance for websites, ecommunications, and social media.
• Strong project coordination, organization, and multitasking capabilities.
• Proficiency with MS Office; familiarity with MailChimp, Canva, Google Analytics, Asana, Drupal, Salesforce is a plus.
• Valid driver’s license and willingness to travel around New England.

Responsibilities

• Coordinate storytelling and impact initiatives with the Senior Program Director and Communications Contractor.
• Support the department's communications plan and maintain editorial calendars and content lists.
• Edit and distribute program communications, including newsletters and blog posts.
• Copyedit site content and ensure branding consistency across channels and events.
• Track constituent engagement and report on outcomes to inform planning.
• Collaborate with staff on site improvements and program-related marketing calendar.

Skills

Communication

Public speaking

Online marketing

Project coordination

Organization

MS Office

MailChimp

Canva

Google Analytics

Asana

Drupal

Salesforce

Driver's license

Travel

Tools

MailChimp

Canva

Google Analytics

Asana

Drupal

Salesforce

Job description

New England Foundation for the Arts (NEFA) is seeking a Program Coordinator, Creative Economy, to advance storytelling, community engagement, and marketing across New England’s creative sector. The role blends front-facing constituent support with administrative coordination, requiring strong communication and project-management skills.

The coordinator supports engagement campaigns, events, and content creation for CreativeGround, while collaborating with grants and communications staff to align