Engagement Manager, Client Delivery

Broadcastwell LLC; Northern (KY); Hybrid; USD 100,000 - 125,000; Full time

Job summary

Broadcastwell LLC is seeking a results-driven professional to own each paid order from payment to delivered bundle, ensuring alignment with the published delivery clock.

You will lead the client walkthroughs, draft the Fix Sprint implementation plan, and schedule re-measures, while keeping drafts, revision requests, and published changes distinct and auditable. Hours are flexible within US time zones and performance is measured by timely delivery and client satisfaction.

Qualifications

• 4+ years in client delivery, consulting or customer success for B2B software or marketing services.
• Habit of reading the evidence before writing a recommendation.
• Record of shipping on a clock, with dates you can show.
• Eligibility to work in the United States without visa sponsorship.

Responsibilities

• Confirm the category and the buyer fit on every paid order before any measurement runs.
• Freeze the question set and hold the delivery clock published on the offer page.
• Run the factual review with the consultants and sign off the delivery manifest.
• Lead the client walkthrough of the findings.
• Write the Fix Sprint implementation plan and schedule the matched re-measure.
• Keep a draft apart from a reviewed deliverable, a drafted correction request apart from a published change, and a movement apart from a proven cause.

Skills

Client delivery

Consulting

Customer success

B2B software

Marketing services

Job description

Open. Remote, United States. Full time.

Every paid order at Broadcastwell runs on a delivery clock published on its offer page and ends in a bundle the client can check. This role owns each order from payment to delivered bundle, and owns the difference between work that is drafted and work that is done.

Responsibilities

• Confirm the category and the buyer fit on every paid order before any measurement runs.
• Freeze the question set and hold the delivery clock published on the offer page.
• Run the factual review with the consultants and sign off the delivery manifest.
• Lead the client walkthrough of the findings.
• Write the Fix Sprint implementation plan and schedule the matched re-measure.
• Keep a draft apart from a reviewed deliverable, a drafted correction request apart from a published change, and a movement apart from a proven cause.

What we look for

• Four or more years in client delivery, consulting or customer success for B2B software or marketing services.
• The habit of reading the evidence before writing a recommendation.
• A record of shipping on a clock, with dates you can show.
• Eligibility to work in the United States without visa sponsorship.

Where and how

• Remote only, hiring in the United States. Relocation is allowed.
• Broadcastwell is a team of consultants and engineers. Sairam Sivakumar, Founder, is accountable for every order.
• Hours are flexible within US time zones, and work is judged on output.

How the work is measured

• Orders delivered on or before the clock published on the offer page.
• Revision rounds per order, and refunds.
• The share of Category Audits that become Fix Sprints.
• Whether clients put what we deliver to use.

Pay and terms

$100,000 to $125,000 a year, full time, no equity, no visa sponsorship. Applications close 31 December 2026.

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Broadcastwell LLC is an equal opportunity employer. Every application is read by a person.