Engagement Manager

Ingram Micro, Inc.; Irvine (CA); On-site; USD 140,000 - 180,000; Full time

Job summary

Ingram Micro, Inc. in Irvine is seeking a seasoned GTM programs leader to translate global strategy into regional plans, manage vendor investments, and drive partner engagement across countries.

You will collaborate with finance, operations, and country leaders to maximize ROI and deliver enablement programs with clear messaging and training for internal teams. The role requires strong program management across multiple teams and countries, plus a focus on automation of funding workflows using

Qualifications

• 10+ years in software, cloud, or tech with 5+ years in partner programs or channel management.
• Bachelor's degree or equivalent experience required.
• Experience managing vendor-funded programs, incentives, investments, and claims processes.
• Strong program management with cross-country delivery.

Responsibilities

• Translate global GTM strategy into regional plans and measurable outcomes.
• Own vendor investment programs from planning to reporting.
• Drive partner acquisition and engagement across countries and solutions.
• Develop enablement programs, messaging, and training for internal teams.
• Collaborate with finance, operations, and country leaders to maximize ROI.
• Work with platform teams to automate engagement and funding workflows.
• Report portfolio performance and investment returns to leadership and vendors.

Skills

Senior program leadership

Partner programs

Channel management

Education

Bachelor's degree or equivalent experience

Job description

About the Role

Lead the execution of Ingram Micro’s GTM engagement strategy across countries, managing vendor investment programs, partner engagement initiatives, and messaging consistency for Microsoft and Frontier services.

Key Responsibilities

• Translate global GTM strategy into actionable plans, milestones, and measurable outcomes across regions.
• Own vendor investment programs from planning and negotiation through execution, claims, and reporting.
• Drive partner acquisition and engagement strategies across countries and solution areas.
• Develop and deliver enablement programs, messaging, talk tracks, and training for internal teams.
• Partner with finance, operations, alliance, and country leaders to maximize ROI on vendor investments.
• Work with platform teams to automate engagement and funding workflows within Xvantage.
• Report portfolio performance and investment returns to executive leadership and vendor stakeholders.

Requirements

• 10+ years in software, cloud, or technology, including 5+ years in partner programs, channel management, strategy, planning, or program management roles.
• Bachelor's degree or equivalent experience required.
• Experience managing vendor-funded programs, incentives, investments, and claims processes.
• Strong program management skills with the ability to drive execution across multiple teams and countries.
• Experience negotiating funding and program terms with vendor partners.
• Strong financial acumen, including ROI modeling, business cases, and investment planning.
• Excellent communication, presentation, and stakeholder management skills.

Preferred

• Knowledge of Microsoft partner programs, incentives, and funding models.
• Experience enabling global sales, marketing, alliance, or channel organizations.
• Experience partnering with technology teams to automate business processes and reporting.

AI Fluency

• Active user of AI tools for planning, reporting, analysis, and content creation.
• Microsoft AI-900 or AWS AI Practitioner certification expected within 90 days if not already held.
• Able to demonstrate measurable business impact from using AI in daily work.

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