Engagement Manager

Intapp; Charlotte, Northern (NC, KY); Hybrid; USD 110,000 - 160,000; Full time

Benefits offered by this job

Modern offices

Flexible work arrangements

Wellness program

Volunteer time off

Donation matching

Job summary

Intapp is seeking an Engagement Manager (Implementation Project Manager) to lead end-to-end delivery of enterprise SaaS implementations for clients. You will manage budgets, timelines, scope, and quality, coordinate internal teams and external vendors, and maintain strong client relationships.

The ideal candidate has 5+ years in project/engagement management, with experience in cloud software and complex integrations, plus excellent communication and leadership in a global, virtual environment.

Qualifications

• 5+ years in a Project Manager/Engagement Manager role.
• Experience with enterprise cloud software and complex integrations.
• Strong communication, collaboration, and leadership in virtual teams.
• Proficiency with project management practices and MS Office.
• Experience in the legal, financial, or professional services sectors is a plus.

Responsibilities

• Lead end-to-end delivery of enterprise SaaS implementations.
• Coordinate internal resources and third-party vendors for flawless execution.
• Track budget, schedule, scope, and quality; report blockers and risks.
• Close projects with documented deliverables for operations.

Skills

Project management

Stakeholder management

Budget management

Leadership

Communication

Risk management

MS Office

Tools

MS Office

Job description

**Engagement Manager (Implementation Project Manager)** **Position Overview:** The Engagement Manager (Implementation Project Manager) sits within the Intapp Client Services team and owns end-to-end delivery of enterprise SaaS implementations for Intapp clients. The Engagement Manager runs projects against budget, timeline, scope, and quality commitments; coordinates internal resources and third-party vendors; manages stakeholder relationships and steering committees; and closes projects out cleanly. **What You Will Do:** * Execute a global delivery model, driving complex projects from start to finish and managing budget, timelines, scope, and quality goals against an agreed contract.* Coordinate internal resources and third parties/vendors for the flawless execution of projects, and define clear deliverables, roles, and responsibilities for all team members while providing strong team leadership.* Track and analyze project scope, schedule, and budget performance, proactively reporting on current or potential blockers, risks, overflows, and deficits, and gaining agreement on recommended improvements and mitigations.* Escalate projects to management and key internal stakeholders as needed, ensuring proactive communication plans, and deliver highly successful, referenceable implementations by building solid stakeholder relationships and proactively managing project health indicators.* Apply a disciplined approach to process framework and data quality goals, ensuring organized project documentation internally and with the client, and close out projects at completion, passing deliverables and documentation to operations. **What You Will Need:** * 5+ years of experience in a Project Manager/Engagement Manager role, ideally working with enterprise cloud software and complex integrations.* Successful budget management and forecasting experience, with a fundamental understanding of cloud software delivery and associated integrations, and a curiosity to learn.* A management style that exhibits high energy, efficiency, collaboration, candor, openness, and results orientation, with the ability to work well in large, diverse, virtual matrixed teams and to work under pressure and diffuse conflict without confrontation.* Experience with project management practices and tools to create, manage, and track project performance, plus proficiency with the MS Office toolset.* Excellent client-facing, internal, written, and verbal communication skills; strong attention to detail with analytical, problem-solving, organizational, and multitasking skills.* Experience in the legal, financial, or professional services sectors is a plus. **What You Will Gain:** At Intapp, you’ll get the opportunity to bring your talents and intellectual curiosity to create better outcomes for our people and our clients. You’ll be part of a growing public company, with a modern work environment that’s connected yet flexible and where your professional growth and well-being are top priorities. We’ll collaborate and grow together, supporting each other in a positive, open atmosphere that fosters creativity, innovation, and teamwork. Here, you will have the opportunity to: * **Expand Your Skills:** Unlock your potential with professional development opportunities supported by a community of experienced professionals. We offer reimbursement for training and continuing education to help you stay ahead in your career.* **Enjoy Where You Work:** Thrive in our modern, open offices designed to inspire creativity and collaboration. Our complimentary lunches and fully stocked kitchens ensure you have everything you need to stay energized throughout the day.* **Support What Matters Most:** Our comprehensive wellness and flexible time off programs and our benefits are designed to care for you and your family. Our family-formation benefits and support during your family-building journey ensure you have the resources you need when it matters most. We believe in giving back and supporting our communities with paid volunteer time off and a donation matching program for the causes you care about. Join us and be a part of a collaborative and welcoming culture where your contributions are valued, and your professional growth is a priority. Together, we are building a company of long-term value that we can all be proud of.