Engagement Lead, Enterprise AI & Data Platform

Redpanda Data; United States; Remote; USD 139,000 - 163,000; Full time

Job summary

Redpanda Data is seeking a Senior Technical Engagement Manager to lead a delivery pod focused on high-stakes enterprise engagements around the Agentic Data Plane. You will scope, plan, and execute multi-phase programs with large customers, partnering with Forward Deployed Engineers and Account Executives.

This role requires 8+ years in engagement management, strong governance, and technical fluency in distributed data systems.

Qualifications

• 8+ years in engagement management or PM on complex enterprise deployments.
• Certifications: PMP or Scrum.
• Proven PM for engineering/services teams with agile delivery.
• Experience running formal risk and issue governance (RAID logs, risk registers).
• Comfort operating in politically complex stakeholder environments with senior executives.
• Technical fluency in distributed systems, streaming, or data infrastructure (e.g., Kafka/Redpanda).
• Strong written and verbal communication skills, able to present to CIOs and negotiate scope with SI delivery leads.
• Willingness to travel to customer sites for high-stakes engagements.

Responsibilities

• Manage relationships with key stakeholders, internal and customer.
• Own and maintain project plans to ensure delivery against outcomes.
• Serve as senior escalation point for customer and internal delivery teams.
• Ensure projects are resourced and delivered against plan, raising risk as required.
• Establish credibility to push back on timelines, scope changes, or risks.
• Partner with Account Executives on handover, confirming scope and timelines.
• Build out program playbooks and toolkits to drive repeatability and scale.

Skills

Engagement management

Delivery leadership

Technical program management

Agile delivery

Stakeholder management

Communication skills

Education

PMP or Scrum certification

Job description

Redpanda Data is seeking a Senior Technical Engagement Manager to lead a delivery pod focused on high-stakes enterprise engagements around the Agentic Data Plane. You will scope, plan, and execute multi-phase programs with large customers, partnering with Forward Deployed Engineers and Account Executives.

This role requires 8+ years in engagement management, strong governance, and technical fluency in distributed data systems.