Engagement Director

Quant

United States

On-site

USD 180,000 - 240,000

Full time

5 days ago
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Job summary

Quant seeks an Engagement Director to lead the operation behind the On-Chain Money Initiative from our Manhattan office. You will be the single accountable contact for contracts, commercials and relationships, reporting to the US COO.

Own service levels, the operational roadmap, and the regional P&L, and guide Heads of Platform Reliability and Security as the program scales. The network aims to launch in H1 2027; you will shape the delivery cadence, governance, and change control in a regulated

Qualifications

  • Experience running a delivery operation for a financial institution under strict KPIs and SLAs.
  • Accountable for P&L, headcount plan and operating budget, ideally including 24x7 operations.
  • Credibility with bank executives and with engineers, in mixed leadership contexts.
  • Experience in regulated environments: audit trails, examinations, and change control.

Responsibilities

  • Own service levels, the operational roadmap and the regional P&L.
  • Be the single accountable contact on contract, commercials and relationship.
  • Lead Heads of Platform Reliability and Security.
  • Collaborate with The Clearing House and Quant teams to ensure delivery readiness and regulatory compliance.

Skills

P&L ownership
Delivery operations
Stakeholder management
Executive presence
Regulated environments
Contract & budget management
24x7 operations

Job description

About the job Engagement Director

Company Description

The Clearing House has selected Quant to power its On-Chain Money Initiative, a new network for clearing and settling tokenized deposits across the US. We’re hiring the person who leads the operation behind it from our Manhattan office.

Job Description

You would be TCH’s single accountable point of contact on contract, commercials and relationship, and the one who stands behind the outcome. Reporting to our US Chief Operating Officer, you own the service levels, the operational roadmap and the regional P&L, and lead the Heads of Platform Reliability and Security.

The network is expected to launch in the first half of 2027. How the operation runs and how it’s judged are still to be settled, and you’ll be the one settling them.

You will need

  • To have run a delivery operation for a financial institution under a contract with stringent KPIs and SLAs.
  • To have been accountable for a P&L, a headcount plan and an operating budget, ideally including 24×7 operations.
  • Credibility in a room with bank executives and in a room with engineers. Most people have one, not both.
  • Real experience of regulated environments: audit trails, examinations, and change control that has been tested by someone external.

Useful, not essential

  • Blockchain or distributed ledger exposure. We can support you to learn our technology if you are the right person.
  • Payments, market infrastructure or transaction banking, particularly real-time payments or high-value clearing.

There is more to this than we can put in an advertisement. If it sounds like your kind of problem, apply and we will tell you the rest on a call.

Additional Information

About Quant

Almost all the money in the economy is commercial bank money, and almost none of it moves on chain. Quant is a leading provider of programmable money infrastructure, and our technology changes that: it lets banks issue, move and settle tokenized deposits around the clock, automatically and securely, while staying connected to the systems they already run on. It is already deployed in regulated environments with central and commercial banks in the UK and around the world, including work on the digital pound and the digital euro.

The Clearing House, whose networks clear and settle more than $2 trillion a day, has now selected Quant to power its On-Chain Money Initiative: a new interoperable payments network that will let financial institutions of all sizes clear and settle tokenized deposits, with connectivity to the RTP® and CHIPS® networks. Our technology provides the network’s interoperability, orchestration and transaction-management layer, enabling payments that settle immediately and transactions that trigger automatically once agreed conditions are met.

Through our Tokenized Deposits-as-a-Service solution, banks of any size can join without building new infrastructure themselves. The network is expected to become available to participating institutions in the first half of 2027, with use cases across corporate treasury, liquidity management, cross-border payments and digital asset settlement. We are building the New York team that will run it.

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