Engagement Director

Auxo Solutions LLC; United States; Remote; USD 140,000 - 165,000; Full time

Job summary

An innovative software development firm seeks an Engagement Director to lead client projects and ensure successful software delivery. This role involves managing client relationships, overseeing project lifecycles, and developing strategies to meet business needs. The ideal candidate will have a strong background in consulting, particularly within the financial services or insurance sectors, and a commitment to fostering team growth. Join a forward-thinking company that values leadership and client success, and be part of a dynamic environment that encourages professional development and collaboration.

Benefits

Medical, Dental, Vision Insurance

Flexible Paid Time Off (PTO)

Annual Discretionary Bonus

Company-sponsored 401(k) Plan

Monthly Wellness Stipend

Monthly Tech Stipend

Qualifications

• 5+ years in client relationship management and consulting roles.
• Experience in enterprise-level custom software delivery.

Responsibilities

• Manage client projects from contract to product release.
• Develop project budgets and oversee financial aspects.

Skills

Client Relationship Management

Project Management

Software Solutions Delivery

Consulting

Financial Services Knowledge

Insurance Industry Experience

Education

Bachelor's Degree in Related Field

Job description

Auxo Solutions is a trailblazing software development firm specializing in Unqork-based applications. Founded and operated by former Unqork employees, no one has a stronger foundation in engineering than our team.

The Engagement Director at Auxo plays a critical role in ensuring the successful delivery of software solutions to a diverse portfolio of clients. This role entails working closely with technical project managers, solutions architects, and customer stakeholders to oversee the implementation process. The Engagement Director is expected to demonstrate strong leadership skills, a commitment to achieving successful outcomes, and a dedication to fostering growth within the organization.

What you'll do

• Manage a portfolio of client projects within specific practice areas, such as financial services, insurance, and more.
• Serve as the primary point of contact for clients, taking them through the entire project lifecycle, from contract creation to product release.
• Identify and understand client needs, develop and execute client strategies, and ensure the delivery of solutions that align with their business requirements.
• Act as an escalation point for project risks, dependencies, and general project delivery concerns.
• Develop and maintain project budgets, overseeing financial aspects from the initial sales phase to the final delivery.
• Provide clients with advice on various business matters, including strategy, software solutions, and long-term project plans.
• Engage with clients to identify opportunities for upselling and cross-selling our services within existing engagements.
• Develop and implement organized sales processes to optimize pipeline management.
• Build and maintain relationships with clients that lead to new business prospects and opportunities.
• Recruit and mentor team members, fostering professional growth and collaboration.
• Engage in regular communication with leadership with regards to project updates.
• Effectively manage schedules of assigned team members and self.
• Adhere to all company processes and policies as outlined.

Qualifications

• Bachelor's degree in a related field and professional experience working in Custom Software Solution delivery.
• At least 5 years of experience as the primary owner of client relationships and experience in a consulting or professional services role along with experience in enterprise-level custom software delivery.
• Strong experience in the Insurance or Financial Services industry is preferred.
• Project Management experience is preferred.
• Experience navigating client relationships in a remote environment.
• Travel may be required for this position.

Other Info

Benefits Offered:

• Medical, Dental, Vision insurance options
• Short-term disability, Long-term disability, and Life Insurance coverage provided by company
• Flexible Paid Time Off (PTO) in addition to paid holidays
• Annual Discretionary Bonus opportunity
• Company-sponsored 401(k) plan available to contribute to
• Monthly wellness and tech stipend

This role is not eligible for sponsorship at this time.

The pay range for this role is:

140,000 - 165,000 USD per year (Remote (United States))