ENFORCEMENT PROGRAM ASSISTANT II - CONCORD

State of New Hampshire

New Hampshire

On-site

USD 27,000 - 36,000

Full time

2 days ago

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Job summary

State of New Hampshire Liquor Commission seeks an Enforcement Program Assistant II to audit Direct Shipper reports, enforce NH liquor laws, and support licensing activities. You will work under NH Liquor Commission rules, communicate with the Direct Shipper community, and help ensure proper reporting and compliance.

The role emphasizes attention to regulatory detail, customer service, and collaboration with agency staff, with required education/experience in accounting or auditing and a valid

Qualifications

Education/Experience: Associate's degree and 1 year of experience OR equivalent combination of 3 years of education and experience after high school.
Education and experience must be in accounting or auditing work with the responsibility of providing program information to others.
Must have a valid Driver’s License or access to transportation.

Responsibilities

Explain, problem solve, and apply licensing rules related to Title XIII laws and federal alcohol laws.
Identify information needed to file direct shipper monthly reports and ensure accurate filing.
Apply state liquor laws and regulatory policies to licenses and reporting.
Evaluate income and deductions for correct tax treatment and classify amounts properly.
Provide exceptional customer service to licensing and direct shipping customers in person, written, and via phone.
Prepare standard department forms and direct shipper monthly reports for audit control and tracking.
Monitor state law changes affecting direct shipper reports and tax liability.
Assist with validating payments and receipts of funds; maintain professional conduct with the public.

Skills

Accounting principles

Auditing

Communication skills

Customer service

Education

Associate's degree with 1 year experience in accounting/auditing

Equivalent combination of 3 years education and experience after high school

Job description

CAREER ADVANCEMENT OPPORTUNITIES

In-Band Advancement Available: No

Criteria: None

Broad Group Level Advancement Available

Criteria: None

State of New Hampshire Job Posting

Liquor Commission

50 Storrs St., Concord, NH 03301

Enforcement and Licensing Division

Enforcement Program Assistant II

$19.96/hour - $26.41/hour

See total compensation information at the bottom of announcement.

The State of New Hampshire, Liquor Commission has a full-time vacancy for an Enforcement Program Assistant II.

Summary

While following and implementing NH Liquor Commission rules and policies, reviews and audits Direct Shipper reports for completeness and proper reporting in accordance with NH Liquor Laws, administrative rules and Federal Alcohol regulations. Communicates with the Direct Shipper community both verbally and in written form.

YOUR EXPERIENCE COUNTS

Each additional year of approved formal education may be substituted for one year of required work experience and/or each additional year of approved work experience may be substituted for one year of required formal education.

MINIMUM QUALIFICATIONS

Education/Experience: Associate's degree and 1 year of experience OR equivalent combination of 3 years of education and experience after completion of high school. Education and experience must be in accounting or auditing work with the responsibility of providing program information to others.

License/Certification

Valid Driver’s License or access to transportation

Other Requirements

Must be willing to maintain appearance appropriate to assigned duties and responsibilities as determined by the agency appointing authority.

Trainee Option

Not Applicable

PREFERRED QUALIFICATIONS

Knowledge of accounting and auditing principles and methods. Ability to perform mathematical computations appropriate to the job assigned. Ability to prepare comprehensive, documented audit reports. Ability to learn appropriate N.H. Title XIII laws and regulations as well as Federal Alcohol laws and regulations. Ability to discuss Liquor laws with direct shippers, their representatives, or with employees. Ability to write business letters and make necessary telephone contacts. Ability to establish and maintain effective working relationships with direct shippers, other employees and the general public. Ability to work out controversial matters in a tactful manner.

AFTER-HIRE REQUIREMENTS

None

DISCLAIMER

The supplemental job description lists the essential functions of the position and is not intended to include every job duty and responsibility specific to the position. An employee may be required to perform other related duties not listed on the supplemental job description provided that such duties are characteristic of that job title.

The work of an employee in trainee status in this position shall be overseen by a fully qualified individual. An employee in trainee status shall meet the minimum qualifications within the period of time specified on the SJD, not to exceed one year of being hired into this position.

Responsibilities

Acts as an official representative of the agency in explaining, problem solving, using creative licensing with regards to Title XIII laws, administrative rules and procedures and be able to articulate and express solutions to all agency employees, administrative personnel, licensees, and the citizens of the state.

Identifies the information needed in order to complete the filing of a direct shipper monthly report and contacts direct shipper requesting the information to assure proper and accurate filing.

Apply state liquor laws, administrative rules and federal alcohol laws and policies to direct shipper licenses to ascertain correct filing practices.

Identifies specific areas of income and deduction for examination requesting documentation or substantiation of amounts reported, ensuring proper classification of income and deduction and adjusting direct shipper reports, citing proper state liquor laws or rules used in determining taxable amounts.

Provides exceptional customer service while assisting licensing and direct shipping customers with state liquor laws, compliance, and rules in person, in writing, and over the telephone in a clear and concise manner

Prepare standard department forms for administration documenting proper auditing practices and preparing standard direct shipper monthly reports to provide audit control and tracking.

Applies state law changes to New Hampshire direct shipper reports, ascertaining the proper tax liability.

Evaluates direct shipper reports for proper payment, verifying proper receipt of funds.

Recognizes that everyone we come into contact with is a customer and treats all with courtesy, respect, and the utmost professionalism.

In addition, applicants are subject to a criminal background check and reference check.

For further information please contact HR@LIQUOR.NH.GOV

TOTAL COMPENSATION INFORMATION

The State of NH total compensation package features an outstanding set of employee benefits, including:

HMO or POS Medical and Prescription Drug Benefits:

The actual value of State-paid health benefits and the amount of employee health benefit contributions may vary depending on the type of plan selected and the bargaining unit with which a position is associated.

See this link for details on State-paid health benefits:

https://www.das.nh.gov/hr/benefits.aspx

Value of State's share of Employee's Retirement: 12.87% of pay

Other Benefits