Energy Storage Systems Aftersales Engineer (Remote)

Gotion Inc.; Fremont (CA); On-site; USD 90,000 - 150,000; Full time

Job summary

Gotion Inc. is seeking an Aftersales Engineer for Energy Storage Systems. This full-time, remote position offers a Bay Area-based office as a reference point and requires up to 70% travel.

You will provide ongoing technical support, diagnose issues, and lead system upgrades to optimize performance for customers. You will apply systems engineering expertise, troubleshoot complex problems, and coordinate with cross-functional teams to deliver reliable energy storage solutions.

Qualifications

• Possess expertise in Systems Engineering and Systems Design, with the ability to architect and implement efficient energy storage solutions.
• Demonstrate strong Troubleshooting skills to identify, analyze, and resolve technical issues effectively and efficiently.
• Experience in System Administration and Technical Support to ensure smooth operation and maintenance of energy storage systems.
• Strong verbal and written communication skills to effectively interact with customers, technical teams, and stakeholders.
• Experience in energy storage systems, battery technologies, or renewable energy solutions is a plus.
• Fluency in Mandarin is a plus

Responsibilities

• Provide ongoing technical support and maintenance for energy storage systems.
• Diagnose and resolve system issues.
• Engage in system upgrades and optimizations.
• Develop and implement solutions to enhance system performance.
• Collaborate with cross-functional teams.
• Ensure customer satisfaction through prompt and effective resolution of technical challenges.

Skills

Systems Engineering

Systems Design

Troubleshooting

System Administration

Technical Support

Energy storage knowledge

Communication

Mandarin (plus)

Education

Bachelor's degree in Engineering

Job description

Gotion Inc. is seeking an Aftersales Engineer for Energy Storage Systems. This full-time, remote position offers a Bay Area-based office as a reference point and requires up to 70% travel.

You will provide ongoing technical support, diagnose issues, and lead system upgrades to optimize performance for customers. You will apply systems engineering expertise, troubleshoot complex problems, and coordinate with cross-functional teams to deliver reliable energy storage solutions.