Energy Storage Field Technician – Battery & Power Systems

Saft; Milwaukee (WI); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Healthcare

401K

Tuition reimbursement

Paid holidays

Job summary

Saft is seeking a Field Service Technician to deliver top-tier technical support and services at customer sites and via remote monitoring. You will diagnose, repair, and optimize Li-ion battery systems integrated with power conversion equipment for energy storage installations, including solar, wind, and grid services.

Ideal candidates bring 5+ years of field service experience in energy storage or power electronics, strong troubleshooting skills, and a customer-centric mindset.

Qualifications

• High School diploma or GED; technical degree or certification helpful
• Ability to troubleshoot, test, repair and service technical equipment
• Proven Field Service experience
• Ability to work flexible shifts and adapt to changing schedules
• Familiarity with mobile tools and applications
• At least 5 years experience preferred in energy storage, power generation, or power electronics

Responsibilities

• Provide field service and customer support during visits for Li-ion battery solutions with power conversion systems
• Deliver battery operations and maintenance training to customers or Saft sub-contractors
• Manage onsite installation, repair, maintenance, commissioning, and testing tasks
• Diagnose errors or technical problems and determine proper solutions
• Share field service learnings with Saft ESS Product Engineering to guide tool development
• Apply safety-first culture in all processes
• Document field service knowledge in manuals and procedures
• Cooperate with technical teams and share information across the organization
• Understand customer requirements and provide appropriate recommendations
• Provide Remote Monitoring and Diagnostics support to Saft ESS installed base

Skills

Field service experience

Troubleshooting

Customer service

Flexible shifts

Education

High School diploma/GED

Technical certification helpful

Tools

Remote monitoring tools

Battery systems knowledge

Job description

Saft is seeking a Field Service Technician to deliver top-tier technical support and services at customer sites and via remote monitoring. You will diagnose, repair, and optimize Li-ion battery systems integrated with power conversion equipment for energy storage installations, including solar, wind, and grid services.

Ideal candidates bring 5+ years of field service experience in energy storage or power electronics, strong troubleshooting skills, and a customer-centric mindset.